Supervisor, Population Health ACO Care Coordinator

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor, Population Health ACO Care Coordinator will be responsible for supporting the day to day function of the Care Coordination Team. Responsibilities for this role include, but are not limited to: Organizing workflows, ensuring that Team Members understand their duties or delegated tasks. Conduct Training. Monitor productivity reports. Coaching Team Members. Complete yearly reviews. Disciplinary Actions. Act as a Practice Liaison. This reposition reports to the ACO Administrative Director or Manager of ACO Care Coordination.

Responsibilities

A day in the life of a Supervisor, Population Health ACO Care Coordinator at Hackensack Meridian Health includes:

• Evaluate Productivity Weekly, Monitor effectiveness and implement process workflows as needed.
• Monitor individual performance via Performance Audits Facilitate in-services for staff education.
• Monitors performance of staff and adherence to established workflows, procedures and policies and provides constructive feedback and coaching.
• Responsible for day-to-day management of the central and decentralized ACO Care Coordination Department.
• Take the lead in mentoring new Care Coordination Team Members.
• Provide support, routine on-site supervision and clinical acumen to the Care Coordination Team.
• Work closely with the Director/Manager to address open issues.
• Collaborate with other members of the ACO management team to develop policies and procedures to support systems, standards of practice, and evidence-based practices.
• Develop Care Coordination tools needed to streamline patient care and reporting.
• Participate in Population Health improvement strategies (e.g., systems and policy advocacy, program or policy development, or other community-based interventions).
• Interview, hires, evaluates and mentors diverse Care Coordination teams to facilitate process workflows.
• Conducts regular Team Meetings with Director/Manager.
• Assignment/Reassignment of Care Coordination Team practices as needed.
• Communicates and educates the Care Coordination Team about any new responsibilities assigned to the department.
• Review/Analyze reports to ensure department workflows are in place meet contractual benchmarks (ie. Gap s in Care, Cost and Utilization.
• Ensure adherence to legal and company policies and procedures and undertake disciplinary action if the need arises.
• Organize workflows and ensure that Team Members understand duties or delegated tasks.
• Financial Management: Involved in the development and/or management of budget for assigned areas. Regularly monitors relevant key financial indicators and performance metrics, modifying business activities where needed in response to changing financial situations.
• Data Management and Analytics: Track, analyze, and report on relevant data and metrics as needed and/or requested. Develop, recommend and/or implement actions or process improvements as appropriate.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's Degree in Nursing.
• A minimum of 3 years of clinical leadership experience.
• A minimum of 5 years of clinical care coordination experience.
• A minimum of 5 years of experience with direct involvement in compliance activities.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.