Communication Access Support Specialist

Are you looking for the consistency and reliability of a full-time position, benefits, and paid vacation/sick time? Do you enjoy working in a post-secondary environment? Enjoy the variety of providing CART for classes, campus events, conferences and job accommodations? Are you ready to work with a supportive and dynamic and experienced team of CART providers and have tech support when you need it?

Join us at the beautiful University of Wisconsin - Madison! The McBurney Disability Resource Center Deaf and Hard of Hearing team is hiring a full time CART provider. We are passionate about higher education and providing quality services to Deaf and hard of hearing students.

CART work will happen onsite in various environments on and off-campus, including, classes, work settings, interviews, presentations, conferences, and tours. Remote platforms will also be used for some requests and events. The direct service responsibilities will be balanced with working closely with our team of CART providers, the Deaf and Hard of Hearing (DHH) Services team, and units at UW to provide consultation and trainings for partners.

Stenograph machine, laptop, realtime software (Eclipse), and full-service contracts provided by UW-Madison. You would not use your personal equipment for this position.

To learn more about Madison, Wisconsin please visit: https://madison.wisc.edu/

Apply today - we are offering $3,000 hiring bonus!

• 65% Provides Communication Access Realtime Access (CART), for all levels of complexity for academic and non-academic campus events
• 5% Utilizes all platforms and campus tools necessary for onsite or remote access
• 20% Updates dictionaries and relevant software to prepare for campus requests
• 5% Develops and provides training materials for various stakeholders related to CART and works with populations who are Deaf or hard of hearing
• 5% Assists with the development of unit programming and trainings

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
Associate's Degree from an accredited court reporting or broadcast captioning program.

Preferred
Bachelor's Degree

Required:
* Three years of realtime writing experience in post-secondary environment for a variety of subjects.

*Phonetic aptitude for writing realtime at an average minimum speed of 180+ WPM and 95%+ accuracy rate.

*Working knowledge of and skilled troubleshooting experience with realtime captioning software programs, such as Eclipse.

*Working knowledge of and skilled at troubleshooting issues with delivery platforms, such as Streamtext and Zoom, and other related technology related.

*Comfortable projecting captions for display to an audience.

*Ability to travel across a large campus with necessary equipment.

*Extensive steno dictionaries and experience providing CART for speakers with a variety of identities and topics.

Preferred:
* Certification as a Certified Realtime Captioner (CRC), Certified Realtime Reporter (CRR) strongly preferred. Other certifications may be considered with relevant realtime experience

*Awareness and comfort in working with Deaf and Hard of Hearing consumers, including knowledge or desire to learn sign language; working knowledge of disability and accessibility.

*Experience with navigating Learning Management systems (e.g. Canvas) to find preparation materials and connecting to remote audio sources.

* Ability to use math symbols when requested by consumer.

Regular business hours, schedule may vary depending on operational needs.

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Ongoing/Renewable

Minimum $31.50 HOURLY
Depending on Qualifications
It is expected that one will make between $65,520 and $76,710 annually in this hourly position. The hourly rate for this position will depend on experience and qualifications. In this University Staff position, CART providers are paid for their time providing CART, their preparation time, and setup or travel time for a total of 40 hours per week at the hourly rate. This position also qualifies for shift differentials (between 6:00 p.m. - 6:00 a.m.) and compensatory time or overtime for hours over 40 in a week. If you have questions about salary information, please contact Terri Oehrlein.

Hiring Bonus up to $3,000 for this position. This would be paid as one installment payment on their first paycheck.

Stenograph machine, laptop, realtime software (Eclipse), and full-service contracts provided by UW-Madison. You would not use your personal equipment for this position.

Employees in this position will receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Further Benefits information can be found at https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

The McBurney Disability Resource Center is the office for students with disabilities and classroom accommodations on the UW-Madison campus. As part of the student accommodation process, we work collaboratively with students and instructors to provide and support effective student accommodations. While the McBurney Center primarily focuses on student accommodations, the Deaf and Hard of Hearing (DHH) Services Program also fills campus interpreting and captioning requests for departments, faculty, staff, visitors, program participants, and campus events. We strive to create an inclusive campus environment that allows students to engage, explore, and participate in the Wisconsin Idea. We work with over 5,400 students annually, have a strong collaborative team, and partner with students, instructors, staff, student organizations, and others throughout the campus.

McBurney Disability Resource Center is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Please click on the "Apply Now" button to start the application process. As part of the application process, you will be required to upload a current resume, a cover letter addressing your experience and qualifications related to this position, and a list with the contact information of at least three professional references. The application must be completed and submitted by the deadline to be considered for this position.

Terri Oehrlein
terri.oehrlein@wisc.edu
608-265-5298
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Comm Access Sup Spec(EI030)

A04-STUDENT AFFAIRS/MCB/ADMINISTRATION

University Staff-Ongoing

307646-CP