Remote

Payer Tracking Coordinator

WellSky
parental leave, paid time off, paid holidays, 401(k)
United States
Dec 18, 2024
Corridor, powered by WellSky, is a market leading provider of revenue cycle management (RCM) solutions to Skilled Nursing Facilities (SNFs). We have a holistic approach to accounts receivable that encompasses every aspect of A/R management, from the point of admission to collections. We are currently seeking a Payer Tracking Coordinator to join our team! The ideal candidate for this role has excellent communication and interpersonal skills, proven analytical and problem-solving ability, experience with Microsoft Office and the ability to learn and use project management tools, can maintain attention to detail under varying scenarios, and is skilled at time management and meeting deadlines. A day in the life! You will be responsible for the following: Providing timely and accurate responses to client inquiries via email, phone and other communication channels Addressing client concerns and complaints promptly, striving for resolution as quickly as possible Escalating complex issues to management as needed Maintaining detailed records of client accounts Attending, presenting, and coordinating client aging reviews Collaborating with other internal teams to address client needs and improve processes Supporting a protocol of proactive client reporting Do you have what it takes? Required Qualifications: 2-4 years related work experience Do you stand above the rest? Preferred Qualifications: Vast knowledge of Medicaid and/or the billing of Medicaid, including the ability to assist residents and/or families in the Medicaid application process Prior experience with Skilled Nursing Facilities (SNF) billing #LI-KL2 #LI-Remote Additional job expectations applicable to this position include: Willingness to work additional or irregular hours as needed Working in accordance with corporate and organizational security policies and procedures Performing other responsibilities as assigned WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year