Director Quality Assurance/Quality Control

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Director Quality Assurance/Quality Control you'll enjoy these benefits and more:

• Director Bonus & Equity
• Director Travel Rewards Program
• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Director Quality Assurance/Quality Control Overview:

Job responsibilities of the Director Quality Assurance/Quality Control include but are not limited to managing, directing and supervising the activities of the QC Inspectors; authorizing the Sun Country Airlines' Required Inspection Items (RII) and Receiving Inspection authorized designees; responsible for establishing and modifying policies, procedures, instructions and information for the Required Inspection Item (RII) and Receiving Inspection process. All QA related duties, responsibilities, policies and procedures of MRO site representative responsibilities are administrated by this position.

QA; ensuring the accomplishment of audits and monitoring of related follow-up actions of internal and external maintenance operations; participating in the selection and approval process of vendors for performing outside service work - aircraft, engines and components; responsible for establishing and modifying policies, procedures, instructions and information for the QA auditing process; other duties as assigned.

Essential roles and responsibilities of a Director Quality Assurance/Quality Control:

• Develop and administer effective methods and standards of quality and airworthiness for company aircraft. Ensure through the Continuous Analysis and Surveillance System (CASS) that these methods and standards are consistently achieved.
• Lead on site Quality Assurance Representatives and manage associated Web Based Spot Check Program.
• Monitor the performance of Inspection activities for Line Maintenance and Heavy Maintenance Checks, including review of completed work packages.
• Establish and modify policies, procedures, instructions, and information for the Required Inspection Items (RII) process. Monitor the quality and effectiveness of the RII process and ensure the company Required inspection item (RII) program is in compliance with all 14 CFR 121 requirements and the Company general Maintenance manual.
• Establish and modify policies, procedures, instructions, and information for the Receiving Inspection process.
• Authorize Sun Country Airlines' RII and Receiving Inspection authorized designees, as required.
• Partners with Manager, Maintenance Support, Tooling personnel and Engineering to help maintain appropriate tooling and calibration standards/compliance.
• Assist with investigation and processing of operational issue reports such as Self Disclosures, Compliance Action Letters issued by the FAA and audit reports issued by the Maintenance Quality Assurance department.
• Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines.
• Any other tasks as assigned by the V.P. Technical Operations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory responsibility:

Management, direction and supervision of the Quality Control and Quality Assurance department activities.

The qualifications we are looking for in the Director Quality Control and Quality Assurance:

• College degree and/or 5 years related quality assurance supervisory experience or equivalent combination of education and experience
• Must be eligible to hold Part 14 CFR * 119.67 Chief Inspector for the Sun Country Operating Certificate
• Mechanic Certification A&P License 3 years required
• Held Maintenance Inspector role for at least 1 year required
• Have at least 1 year of experience in a supervisory capacity maintaining same category and class of aircraft
• Ability to read and interpret federal regulations
• Ability to read and interpret airline technical manuals
• Excellent organizational, mathematical and problem-solving skills
• Ability to professionally communicate with internal and external associates
• Travel required
• have a full understanding of the following materials with respect to the certificate holder's operation- (i) Aviation safety standards and safe operating practices; (ii) 14 CFR Chapter I (Federal Aviation Regulations); (iii) The certificate holder's operations specifications; (iv) All appropriate maintenance and airworthiness requirements of this chapter (e.g., parts 1, 21, 23, 25, 43, 45, 47, 65, 91, and 121 of this chapter); and (v) The manual required by *121.133 of this chapter;
• Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
• Qualified candidates must pass a criminal history background check as well as a pre-employment drug test

Preferred Skills:

College degree and/or 5 years related quality control supervisory experience or equivalent combination of education and experience.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Notes:

Must have authorization to work in the United States.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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