Senior Project Manager, Construction Quality Assurance Consultant
 JLL | |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Jan 03, 2025 | |
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Position Summary:
JLL is looking for a Senior Project Manager to oversee complex post-construction warranty, add scope of work (SOW) claims and special projects for our client. In this role, you will collaborate with the client's Reinvestment teams, Facility & Maintenance Field Consultants, Lead Advisors and General Contractors. Key Focus: Lead construction projects and manage larger scope warranty process by identifying the root causes of defects and developing solutions in collaboration with Design, Engineering, and General Contracting teams. Ensure effective stakeholder communication and promptly resolve post-construction issues. Success in this role requires building strong client relationships, maintaining attention to detail, communicating proactively, and demonstrating exceptional multi-tasking abilities. Key Responsibilities: Manage project closeouts, ensuring timely resolution and documentation of post-construction issues. Collaborate with internal teams and external partners to resolve defects. Conduct on-site and virtual meetings to address issues based on their number and complexity. Analyze the root causes of claims, identifying trends and systemic issues. Facilitate communication between regional teams, vendors, and project managers. Build relationships with stakeholders to achieve successful outcomes. Serve as the primary contact for complex post-construction escalations. Ensure compliance with client standards, policies, and contractual terms. Monitor claim metrics and work with Quality Assurance Consultants to drive improvements. Qualifications: Bachelor's degree in construction, Business, Project Management, Engineering, or equivalent experience 3+ years in construction management, facilities management, or related field with focus on post-construction quality assurance Strong project management and problem-solving skills, root cause analysis experience Excellent communication skills Proficient with project management tools and software Independent worker with effective time management skills Detail-oriented, organized, and proactive Willing to travel 50% of the time To apply, please submit your resume and cover letter detailing your relevant experience. JLL is an Equal Opportunity Employer. | |