Facilities Operations/Receptionist

IMA Financial Group
$35,000-$45,000 USD
paid time off, paid holidays, 401(k)
United States, Colorado, Denver
1705 17th Street (Show on map)
Dec 12, 2024
ESSENTIAL JOB RESPONSIBILITIES include but are not limited to: The Denver Office Receptionist is a valued associate of IMA. They are expected to support and demonstrate IMA's core values, as well as understands the importance of diversity, equity, and inclusion among all IMA associates. Due to the nature of this role, a high level of professionalism is expected. Duties and responsibilities are listed below and primarily include managing the main phone lines, routing calls appropriately, and greeting visitors and staff. They are responsible for the appearance and upkeep of designated office spaces. They serve as the gatekeeper for office visitors, ensuring security and addressing potential emergencies. Additionally, they mentor interns and team members on front desk responsibilities to facilitate their integration into the team. Expected Work Schedule: Monday through Friday 8:00 a.m. - 5:00 p.m. 50% Greet and assist all visitors in a professional and friendly manner; appropriately answer and direct incoming calls; ensure the reception area is opened and complete other opening responsibilities at 8:00 a.m. daily. Maintain security protocols and remain vigilant for any potential emergencies. 15% Provide active support to the office by handling various tasks to effectively serve both internal and external clients, including managing office supplies and coordinating communal space usage. 5% Handle incoming and outgoing mail daily, contact vendors for scheduled pickups as necessary, and inform associates when packages are available for collection. 20% Complete tasks assigned by the manager, which may involve vendor coordination, event management, and seasonal projects as required. 5% Offer additional support in miscellaneous tasks to ensure successful service for both internal and external clients. 5% Assist with large-scale mailing and document assembly tasks that can be handled at the front desk. Provide support for Mail Technician responsibilities during their absence. REQUIRED EXPERIENCE AND SKILLS include but are not limited to: Excellent Communication Professional Phone Etiquette Customer Service Oriented Attention to Detail Proficiency in Microsoft Office and Teams Conflict Resolution Skills Ability to Operate Office Equipment COMPETENCIES & TRAITS: Professionalism Business Acumen Agility/Flexibility Problem Solving #LI-RH1 Salary Range $35,000 — $45,000 USD Compensation & Benefits Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities. Why Join IMA? We've built a reputation for putting our associates first What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing. We work in teams. We sell in teams. We win and prosper as a team We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry 2020-2023Business Insurance Magazine Best Places to Work in Insurance 2023 Inc. Magazine's Best Workplaces 2023 Denver Business Journal's Best Places to Work 2022-2023 Connecticut TopWork Places 2021-2023 Inc. 5000's List of Fastest Growing Companies 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 2022-2023 Kansas City Business Journal's Best Places to Work 2021-2023 Charlotte Business Journal's Best Places to Work 2021-2023 Los Angeles Business Journal's Best Places to Work 2021-2023 The Salt Lake City Tribune TopWork Places 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-largecategory 2021 Dallas Business Journal's Best Places to Work 2021 Alaska Journal of Commerce's Best Workplaces in Alaska This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.