Research Engineer/Customer Success Engineer

Job Title: Research Engineer/Customer Success Engineer

Location: Cambridge, MA (Remote may be considered for suitable
candidates)

Job Type: Full-Time, Exempt

Overview:

We are seeking a highly motivated and talented Research Engineer/
Customer Success Engineer with a strong background in computational chemistry
to join our client's growing team. In this role, you will play a critical role
in driving the success of the cutting-edge materials simulation platform by:

• Developing and implementing novel computational
  chemistry methodologies.
• Providing expert technical support and guidance to
  customers.
• Collaborating closely with product development and
  research teams.
• Representing the company at industry events and
  conferences.

Integrating deep learning models into physical simulations, the
scalable SaaS platform provides simulation methods and case validations on the
behavior of materials at the atomic level.

These atomic-level simulations model the behavior of atoms and
molecules within materials, allowing researchers to understand and predict
their properties during the development phase of new materials and elucidate
their mechanisms.

Essential Duties and Responsibilities include but not
limited to:

Research & Development:

• Develop
  and implement advanced computational chemistry methods, including but not
  limited to:




• Molecular dynamics
• Monte Carlo simulations
• Reaction pathway analysis
• Metadynamics
• Quantum chemistry calculations




• Conduct
  independent and collaborative research projects with academic and
  industrial partners.
• Publish
  research findings in peer-reviewed journals and present at scientific
  conferences.
• Develop
  and maintain case studies and tutorials to showcase the capabilities of
  our platform.

Customer Success:

• Lead
  customer success meetings to understand their specific research challenges
  and goals.
• Propose
  and discuss the most effective simulation strategies and workflows
  tailored to their needs.
• Provide
  expert technical support and guidance to customers on using our platform
  effectively.
• Collaborate
  with customers to solve complex scientific problems.

Pre-Sales & Business Development:

• Conduct
  technical presentations and demonstrations to potential customers.
• Identify
  and address customer needs and pain points.
• Develop
  and maintain strong relationships with potential clients.
• Represent
  the company at industry events and conferences to build brand awareness
  and generate leads.

Product Development:

• Act
  as a liaison between customers and the product development team.
• Provide
  valuable feedback on product features and functionalities based on
  customer needs and market trends.
• Advocate
  for customer-centric product improvements.

Other Duties:

• Participate
  in internal team meetings and contribute to the overall success of the
  company.
• Stay
  abreast of the latest advancements in computational chemistry and
  materials science.

Qualifications:

Education: Master's
or Ph.D. in Physics, Chemistry, or Materials Science; or an equivalent
combination of education and experience.

Experience:
Strong background in computational chemistry methods (e.g., molecular dynamics,
Monte Carlo, quantum chemistry).

Technical Skills:

• Programming: Strong
  proficiency in Python programming.
• Computational
  Chemistry (One or more):




• Experience in computational chemistry methods such as:
  




• Quantum chemistry calculations
• Molecular dynamics simulations
• Classical force field calculations
• Monte Carlo methods
• Reaction pathway search calculations
• Crystal structure search calculations




• OR
• Data analysis skills using machine learning and
  statistical analysis tools (e.g., NumPy, pandas, scikit-learn)

Other:

• Flexibility:
  Ability to occasionally accommodate and attend meetings early morning or
  late evening to collaborate with teams in Asia and Europe.
• Travel:
  Willingness to travel for client meetings, conferences, and industry
  events.

Preferred:

• Writing
  Experience: Topics related to physical simulation in
  cheminformatics or materials informatics.
• Proficiency: Atomic
  Simulation Environment (ASE), LAMMPS, GAUSSIAN, VASP, etc.

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