Certified Pharmacy Technician

Essential Functions:

• Maintain and monitor medication levels in storage areas.
• Repackage and label medications using software.
• Deliver medications and supplies to patient care areas.
• Fill outpatient and research medication requisitions.
• Assess storage areas for outdated or misstocked medications.
• Use barcode technology to fill automated dispensing machines.
• Support pharmacists in patient care services.
• Perform dosage calculations and prepare compounded medications per guidelines.
• Restock and maintain compounding supplies.
• Identify and dispose of outdated medications.
• Triage phone calls and provide excellent customer service.
• Assist with inventory management, receiving, and order processing.
• Maintain pharmacy records, patient profiles, and prescription logs.
• Complete required continuing education to maintain certification.

Organizational Expectations:

• Communicate effectively with colleagues and customers.
• Deliver exceptional customer service to internal and external stakeholders.
• Participate in performance improvement and teamwork initiatives.
• Uphold professionalism in interactions with healthcare professionals.

Regulatory Compliance:

• Adhere to all state and federal pharmacy regulations.
• Properly charge and credit medications.
• Complete required compliance training annually.

Qualifications:

• Certified Pharmacy Technician (PTCB) and valid Massachusetts Pharmacy Technician Registration.
• High school diploma or equivalent.
• Minimum age: 18.

Working Conditions:

• Work in the Pharmacy Department with visits to patient care areas.
• Exposure to infectious diseases and hazardous substances.
• Meet physical requirements, including walking, standing, lifting, and operating equipment.