The Senior Administrative Assistant will play a critical role in supporting the administrative needs of the department, ensuring efficient and effective operations. This position requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
Administrative Support:
- Provide comprehensive administrative support to department leadership, including managing calendars, scheduling meetings, and organizing appointments.
- Prepare and edit correspondence, reports, and presentations.
- Handle confidential and sensitive information with discretion.
- Coordinate travel arrangements and prepare expense reports.
Operations:
- Lead targeted projects to support ED operations, patient flow, and quality of care. Projects may vary, including:
- Reviewing EPIC data to track characteristics of patients who leave without being seen (LWBS) and identifying high-risk LWBS patients.
- Conducting data analysis to assess the impact of Emergency Medical Services (EMS) and transfer arrivals on LWBS rates.
- Maintain accurate records of provider hours worked and moonlighting pay.
- Generate quarterly reports on provider hours and progress towards annual commitments, aiding decision-making on carrying over hours vs. payout.
- Ensure reconciliation of annual commitment hours and provider hours worked between Knack and MetricAid.
Office Management:
- Maintain office supplies and equipment; manage inventory and place orders as needed.
- Ensure smooth day-to-day operations of the office, including managing incoming and outgoing mail, and overseeing office cleanliness and maintenance.
- Act as the point of contact for office-related inquiries and issues.
Communication:
- Facilitate effective communication within the team and with external stakeholders.
- Coordinate and organize departmental meetings, including preparing agendas, taking minutes, and following up on action items.
- Draft and distribute internal communications, memos, and announcements.
Project Coordination:
- Assist in planning and coordinating departmental projects and initiatives.
- Track project timelines and deliverables, ensuring deadlines are met.
- Compile and analyze data for reports and presentations.
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Brigham and Women's Hospital
Jan 01, 2025