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Community Health Worker, Population Care Management - Lynn

Salem Hospital
remote work
United States, Massachusetts, Lynn
480 Lynnfield Street (Show on map)
Jan 01, 2025
We are seeking a full-time, compassionate Community Health Worker to join our NSPG Community Health Worker team! This individual will support patients around the Massachusetts North Shore area of Salem, Lynn, and Swampscott, MA. The typical schedule will be Monday-Friday 8:00 am-4:30 pm (flexible) consisting of 3 days on-site at our practice located at 480 Lynnfield Street, Lynn, and 2 days remote. The Community Health Worker is expected to meet patients at our office location in addition to out in the community.
Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The Key Functions of the Community Health Worker are:
*Provides community health services to high-risk patients facing medical and psychosocial challenges, including structured assessments and goal setting.
*Supports identified patients with improved blood pressure control through coaching.
*Attends ongoing education and training, including self-directed learning, to enhance service delivery.
*Motivates and supports patients in achieving their health goals through home visits, hospital meetings, and follow-up calls.
*Addresses patients' Social Determinants of Health (SDOH) needs by connecting them to essential resources in the community. This includes linking patients to services such as housing assistance, food programs, transportation, and other local support that can significantly impact their overall well-being.
*Documents patient encounters meticulously and collaborates with care teams to ensure comprehensive patient care and advocacy.
Due to the hybrid nature of the role, we ensure that our employees receive the required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. For the remote workdays, employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.

Required:

  • Local community residents with good knowledge of the resources available within the community.
  • High School Diploma/GED
  • Valid Driver's License
  • Prior experience as a community health worker, health coach, or outreach worker
  • Bilingual skills (Spanish or Haitian Creole most preferred)

It is ideal for the CHW to be very familiar with the community area they serve so they can best help navigate local systems and resources and can ensure patients are functioning to their full potential by receiving services along the continuum of care.



North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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