Business Loan Liaison (Hybrid Schedule) - Biltmore/Phoenix (AZ)

BankTalent HQ
Competitive
vision insurance, parental leave, paid time off, tuition reimbursement, 401(k), profit sharing
United States, Arizona, Phoenix
Jan 02, 2025
At National Bank of Arizona, we're a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn't changed. At NBAZ, the possibilities are endless - come for the job, stay for a career. NBAZ is looking for an experienced Business Loan Liaison for the Biltmore Corporate Office in Phoenix. Essential Functions: Work on business loan issues and projects. Make independent decisions, within lending authority. Assist in the ongoing development of business lending process to increase efficiency and profitability. Interface with Private, Commercial, Retail and Small Business regarding business loans. Work closely with the centralized loan and servicing groups. Provide quality customer service to customer and branch personnel. Respond to branch processing and servicing inquiries, analyzes and resolves the issues. Write procedures, training material and communication in a comprehensive manner. Performs loan research. Other duties as assigned. Qualifications: Requires a Bachelor's Degree and some experience with business banking products, lending processes and procedures, credit policies, or other directly related experience. A combination of education and experience may meet requirements. Basic knowledge of lending processes and procedures, credit policies, and loan documentation. Must have excellent customer service and communication skills. Solid analytical and problem-solving skills required. PC and office software skills required. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. Mental health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Employee Ambassador preferred banking products.