Business Analyst, Security Capacity Planning

The application window is expected to close on January 16, 2025.

Who We Are

Capacity Planning (CCP) is the central planning function within Platform organization focusing on forecasting, capacity planning, and HW planning for all Platform services including Cloud and Platform operated internal data centers. The function closely partners with Engineering, Finance, Supply Chain, Data Centers and Deployment organizations to plan capacity. Compute Forecasting and Planning team is chartered with building an accurate, and affordable plan for rolling 12-month horizon to help scale Compute products and services.

What You'll Do

As a Business Analyst, you will be an integral part of the team that owns the demand and capacity planning process within Cisco Security. In this role, you will:

• Analyze current capacity levels and utilization across various products and services.
• Forecast future capacity requirements based on historical data, market trends, and business growth projections.
• Develop models and scenarios to predict capacity needs and identify potential bottlenecks.
• Identify opportunities for improving efficiency and reducing costs.
• Collaborate with department heads to develop long-term capacity planning strategies.
• May deliver presentations and training courses including measurement analysis, improvement, and control.
• Communicates team progress. Performs cost and benefit analyses.

Minimum Requirements

• Bachelor's Degree + 7 years or industry experience or Master's Degree + 4 years of industry or equivalent experience, to include experience within an engineering organization
• 4 years of experience using service management tools such as Jira, ServiceNow or Atlassian
• 4 years or experience with Excel for capacity and/or resource planning

Preferred Qualifications:

• Experience in data center deployment and infrastructure procurement
• Experience in data visualization using Tableau, Looker, Power BI, or equivalent platforms.
• Proactive and results-oriented, with strong prioritization skills
• Experience in analytics automation and dashboarding.
• Experience working on large data projects

Why Cisco?

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our

technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us