Technical Training Professional

Job Title: Technical Training Specialist II

Job Location: Remote USA

Our Division: Trimble Corporate

About the Role

We are currently recruiting for a Technical Training Specialist here at Trimble. As part of our commitment to delivering high-quality training for our customers, it is crucial to maintain a strong team of knowledgeable and experienced trainers. The Technical Training Specialist provides in-depth training on Tekla's detailing and fabrication software to our customers. In this role, you will develop learning plans and train new and existing Tekla users to effectively and efficiently utilize the software.

Trimble aims to leverage the Technical Trainer's extensive knowledge and experience in the construction industry to deliver comprehensive training programs for Tekla users, enhancing their proficiency in BIM modeling and detailing to improve productivity, accuracy, and collaboration within their projects.

What You Will Do

• Represent the Trimble Values - Belong, Grow, Innovate.

• Self-manage time to ensure customer training goals are met on time and to the highest standard.

• Provide basic through expert training for Tekla products and Trimble Connect through:

  • Self-paced eLearning support on Trimble Learn (Docebo)

  • Virtual Instructor Led Training (VILT)

  • In-person Instructor Led Training (ILT) (Kennesaw GA classroom or Customer facility)

  • Webinars

• Address primary issues of Technical training for Tekla Structures and its interoperability specifically with Tekla PowerFab and Trimble Connect.

• Utilize various virtual facilitation applications/services such as Cloudshare, Google Workspace Suite (Chat & Meet), TeamViewer, Zoom, et cetera.

• Coordinate travel, transportation, and hotel accommodations when travel is required for training. (Travel for this role is expected to be less than once a quarter, but requirements will be no more than 2 weeks per month.)

• Actively resolve training issues from the main training support queue during weeks when training is not being performed.

• Use various methods to provide training, support training, and create customized training plans, including:

  • Direct communication with the customer to understand their goals for training.

  • Reviewing and history through advanced searches within CRM systems (Microsoft Dynamics and Salesforce)

  • Existing training plans

  • Tekla User Assistance

  • Co-workers

  • Internal Resource Teams

• Create, review, and update training plans for Instructor-Led Trainings (Virtual or In-person) and eLearning courses utilizing:

  • Articulate 360

  • Accredible

  • Cloudshare

  • Docebo

  • TechSmith Camtasia & Snagit

What Skills & Experience You Should Have

• 3+ years of experience using Trimble's Tekla Structures to create fabrication BIM models and documents.

• Excellent written, verbal, visual, and interpersonal communication skills which transcend language and cultural barriers

• Presentation experience to medium and small groups, both remote and in-person

• Ability to educate a variety of roles and parties involved in the project (IT, Operations, Users)

• Self-Motivated, innovative, and influential

• Ability to make effective, timely decisions

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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