Law Enforcement Dispatcher

University of Wisconsin Madison
$26.00 HOURLY
life insurance, vision insurance, parental leave, sick time, long term disability, tuition reimbursement
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Jan 03, 2025
Job Summary: Operates technical equipment, answers 911 calls, and coordinates police response in a 24-hour communication center to ensure safety and security on all institutional properties. Assists in maintaining and updating departmental records; and serves as the primary point of contact for citizens experiencing a wide range of issues from non-emergency to emergencies and assists them to the needed resources or information both inside and outside the institution. UW-Madison Police Department employees will support the Department's vision and mission by operating in a fair, unbiased manner which respects the rights, safety and dignity of all individuals. As a department employee, your everyday actions will be guided by the department's values and be grounded in the highest ethical and professional standard. UW-Madison Police Department employees are expected to take an active role in creating and maintaining a positive, welcoming and inclusive work environment. Employees will assist or participate on an as-needed basis with the Department's recruiting, hiring efforts and the onboarding of new employees in the work unit. Department employees are expected to work in partnership with the campus and area communities to provide leadership in solving community problems, preventing crime and providing a safe environment to fulfill the mission of the University. Responsibilities: Operates technical equipment and coordinates police response in a 24-hour communication center to ensure safety and security on all institutional properties. Assists in maintaining and updating departmental records; and serves as the primary point of contact for citizens experiencing a wide range of issues from non-emergency to emergencies and assists them to the needed resources or information both inside and outside the institution. 50% Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies 15% Schedules logistics and secures resources for response to emergency incidents for the institution 10% Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations 10% Troubleshoots, triages, and escalates issues according to established policies and procedures 5% Documents incidents accurately and adheres to all applicable policies, rules, and regulations 10% Required to work special events and assignments as identified by the Division. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Preferred H.S. Diploma Qualifications: No communication dispatch experience is required, but previous experience or equivalent is helpful. All other employment experience will be considered. Applicants should have or the ability to learn effective communication skills, multi-tasking proficiencies, and ability to make quick decisions in a fast-paced environment. An extensive background investigation with be conducted on all finalist(s). This background may include a drug screen, reference checks, home visit, criminal history review, medical physical and psychological examination prior to beginning employment. Work Schedule: This position is considered an essential position for the University Campus. Schedules rotate based on a pre-determined first shift, second shift, or third shift schedule and includes working holidays and weekends. Work beyond or outside hours scheduled may be required during emergencies, special events or as assigned. Work Type: Full Time: 100% It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $26.00 HOURLY Depending on Qualifications The University of Wisconsin-Madison Police Department (UWPD) is committed to attracting, retaining, and rewarding a highly qualified and diverse workforce by supporting competitive and equitable compensation practices through a job framework, salary structure and clear and flexible salary administrative guidelines. Previous dispatch or similar experience may be considered for pay above the starting pay posted. Starting Pay - $26.00 Year 1 - $27.00 Year 2 - $28.00 Year 3 - $29.00 Year 4 - $30.00 UWPD is committed to retaining top performing employees through performance bonus and wage base adjustment plans. Career advancement opportunities are available. Additional Information: The UW-Madison Police Department is pleased to offer a $4,000 hiring bonus for new full-time employees! The $4,000 bonus will be paid in three phases over the course of the new hire's first year of employment. The University of Wisconsin-Madison Police Department participates in the State of Wisconsin excellent benefit program that includes the following: - Comprehensive health insurance and prescription coverage - Dental and vision insurance - Life insurance (multiple, low-cost plans to choose from) - Wisconsin Retirement System with employer matching - Supplemental retirement programs - Accident coverage - Income continuation insurance (short & long term disability) - Flexible spending accounts (medical & dependent day care) Generous paid leave: - Vacation benefits that increase over time - Nine paid legal holidays - Paid personal holidays - Paid sick leave with unlimited sick leave accrual - 6 weeks of Paid Parental Leave Other incentives: - Tuition reimbursement - Paid trainings - On duty paid workouts - On-site fitness room and group fitness activities - Department provided physical therapy - Department provided wellness massages - Wellness workshops Persons in this position must pass the initial application screening, all steps of the hiring process, an extensive background investigation, drug screen, psychological examination prior to beginning employment. How to Apply: Please click on the "Apply Now " button to start the application process. As part of the application process you will be required to upload your cover letter and resume in to the Talent Recruitment and Engagement Management System during the application process Contact: Marie Gould mskitzman@wisc.edu 608-264-0825 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Police Dispatcher I(CP037) Department(s): A77-UNIV POLICE DEPARTMENT/POLICE COMMUNICATIONS DISPATCH Employment Class: University Staff-Ongoing Job Number: 310174-CP The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.