Service Advisor

PRIMARY FUNCTION:

• The service advisor is expected to be a Customer Service Liaison between the Service Department and their Customers. The Service Advisor is expected to take ownership of all Repair Orders (Customers) that they open as well as support all other Repair Orders (Customers) as needed until the time that they are completed and closed.

ADMIN FUNCTIONS:

• Initial Contact with the customer
• Communicate Intake of Repair Orders to the Foreman
• Present Customer(s) with Estimate(s) and or Repair Plans.
• Ensure Constant Communication with Foreman
• Update Customers on repair status
• Customer Pick-up
• Collect Payment or Purchase Orders.

Benefits for YOU

• Highly Competitive Pay
• Medical, Dental, Vision & Life Insurance
• 401k with company match
• Paid Time Off
• Training & Professional Development
• Paid Certification Training
• Opportunity for advancement
• Positive and productive work environment

WORK CONDITIONS

Central Power Systems & Services is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state or local law.

CPSS promotes a smoke-free and drug-free work environment.

QUALIFICATIONS

• Excede software experience preferred.
• Experience with processing work orders preferred.
• 3+ years experience and industry knowledgepreferred.