Information Experience Intern

Your Title: Information Experience Intern

Job Location: Lake Oswego, OR

Our Department: Trimble Construction Management Systems

Do you have a passion for creating learning solutions that drive customer success for digital products? At Trimble, we believe in integrating user-centered experience design with cutting edge information development to help our users succeed at their goals. Customer Success is #1.

We're looking for a creative contributor for our Information Experience team to help design and develop the next generation of our integrated product learning solutions. Bonus points for experience in the construction industry helping construction companies and users (financials and construction management) with their digital and data transformation and helping users succeed through training and mentoring. Additionally, our teams contribute to modernizing the overall learning experience frameworks and content for platform solutions used across the company and products.

What You Will Do

• Develop user-centered learning content that meets user goals with Trimble Viewpoint products.

• Collaborate with cross-functional team members from Engineering, Product Management, Support, Training, Professional Services, and Marketing to design ideal customer learning experiences

• Assist in migrating content to our next generation content management system to provide a consistent and unified Help experience. We'll train you to develop your skills in this area to meet team goals. Want to learn about DITA/XML and extend your writing superpowers? We got you.

What Skills & Experience You Should Bring

• Pursuing a Bachelor's degree in technical writing, English, rhetoric, journalism, education, or equivalent experience developing successful user-centered learning solutions and curriculum through multi-media, particularly video tutorials.

• Ability to write high-quality, personable content that meets target user needs.

• Excellent verbal and written communication skills.

• Ability to interpret and present technical information effectively to a variety of audiences.

• Interest in learning modern Help authoring tools.

• Be excited about collaborating and communicating with teams and other stakeholders.

• Highly creative, resourceful, quick learner dedicated to finding new and better ways to solve user problems.

• Works well independently in a fast-paced environment.

Special Attention Given to Candidates with:

• Familiarity with developing video learning content.

• Experience with project management, accounting software, or construction industry.

• Knowledge of Agile software development and lean design principles.

• Experience with DITA/XML content authoring and usage of content management systems.

About Your Location

The Lake Oswego, Oregon Trimble office supports a variety of projects and works as a center of excellence hub for user experience design and information experience design with key mentoring and networking opportunities for those that work out of that office.

The Information Experience (Technical Writing) Intern will primarily support the Construction Management Solutions products and products and also work on experiences that may benefit all of Trimble and the industries that it serves, working collaboratively across teams.

About Our Trimble Viewpoint Division

Trimble construction software solutions, part of Trimble Connected Construction, allow contractors to better manage their projects, processes and people, using the data gathered to lower risk and improve margins. With more than 40 percent of the ENR 400 on our platforms, Trimble innovations are transforming the construction industry by connecting operations across financial and HR systems, project management tools and mobile field solutions.

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Visa sponsorship is not available for this position. Candidates must already possess authorization to work in the United States without the need for employee sponsorship.

Trimble's Privacy Policy

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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