New

Lead Specialist - OT ( Operational Technology) Systems

Energy Transfer LP
401(k), profit sharing
United States, Pennsylvania, Marcus Hook
100 Green Street (Show on map)
Jan 07, 2025
Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 11,000 strong organization as we fuel the world and each other! Summary: Energy Transfer is looking for an experienced server support professional with an eye towards the future with automation technologies. The position is a hands-on technical role within the Operational Technology team. Qualified candidates will have an immediate impact utilizing experience, current solution sets and tools to continue support of the current environment. Also, the qualified candidate should be able to closely collaborate with team members, other OT teams and customers to help develop robust, well-organized plans to implement solutions within short time-frames with minimal risk and interruption of service Essential Duties and Responsibilities: Help maintain and monitor Veeam Backup and Recovery servers and jobs Supporting other team members with all Veeam administrative functions to ensure all backups are successful Monitoring and maintaining all servers in plant domains Support all file services, backups and server patching efforts Architecting solutions for process improvement Automating and/or writing/editing scripts to automate job functions Cross-training other team members, sharing information with others, documenting all processes Supporting other team members with various administrative functions and troubleshooting efforts Participate in the on-call rotation Part of the team responsible for disaster recovery Working incidents, tasks, change requests and server new builds assigned to team Troubleshooting issues to resolution Participation in project delivery work, including device configuration, planning, and vendor coordination. Work with users to understand their needs and with OT personnel to develop effective system solutions for assigned applications. Provide succinct and timely, up-to-date project / system documentation; including drawings Perform hardware and software upgrades for new and existing equipment as needed. Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements of this position are listed below. Bachelor's degree in Computer Science, Computer Engineering, related technical disciplines or certification with practical experience and 8+ years of related experience. Ability to handle multiple workloads at the same time/multi-task - 5+ years experience with supporting or using Veeam Backup and Recovery or other related backup technologies - 5+ years experience with supporting large enterprise server environments - 5+ years experience with scripting tools, such as PowerShell, reading and writing scripts - 3 to 5 years experience with SCOM or other monitoring tool such as SolarWinds - 3 to 5 years experience with SCCM, specifically server patching and reporting - Experience working with SQL and writing SQL queries, specifically relating to SCCM and Veeam Effective written & verbal communication, as well as interpersonal skills to work in a team environment, establishing & maintaining good working relationships with others, to support team & company objectives, and a willingness to work in all operational areas. Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management. Candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities. Ability to carry computer equipment up to 50 pounds Required experience is commensurate with the selected job level: * The Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 2-5 years of relevant job related experience * The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience * The Lead Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience Preferred Qualifications: Experience with Business Continuity Plans (disaster recovery plans) Experience with VMWare/virtual environments Experience with other backup technologies Experience with Beyond Trust least privilege user scenario Experience with Application packaging for servers Experience with RedHat Linux P Project management experience or certification a plus Preferred someone with VCP-DCV and/or MCSE Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. Usually, normal office working conditions. 2. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. 3. Up to 20% travel may be required including overnight travel. 4. Visits to industrial/manufacturing settings which may include hazardous materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment. 5. Ability to carry computer equipment up to 50 pounds. An equal opportunity employer/disability/vet Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.