Clinical Informaticist II

Olmsted Medical Center
medical insurance, dental insurance, life insurance, vision insurance, paid time off, tuition reimbursement
United States, Minnesota, Rochester
Jan 09, 2025
Description This clinical informaticist II is responsible for leading and coordinating maintenance, upgrades, enhancements, and projects for assigned applications. This position assists the nurse informaticist in the creation of training resources and assists in the administration of training for new hires, refresher courses, and upgrades. 1.0 FTE - Day Shifts - Hybrid Position, must be remote from the state of Minnesota Starting Pay: $35.35 - $44.19 (Based on Experience) At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher. Medical Insurance Paid Time Off Dental Insurance Vision Insurance Basic Life Insurance Tuition Reimbursement Employer Paid Short-Term Disability and Long-Term Disability Adoption Assistance Plan Qualifications: Required One or more of the following required: Clinical certification or licensure (MA, LPN, etc.) Bachelor's degree in Health or IT-related field 5 years of work experience directly related to clinical system build, design, maintenance, and troubleshooting 5 years of work experience in a healthcare environment required Working knowledge of clinical workflows and operations required Demonstrated analytical skills required Within six months of hire, all clinical informaticist IIs are required to obtain Epic certification in the appropriate discipline (previous certification accepted) Understanding of healthcare and population health concepts preferred Working knowledge of data analytics and reporting preferred Experience training end users on systems preferred Informatics and/or education experience preferred Knowledge, Abilities, Skills Required Ability to work within a team environment as well as independently with minimal supervision Ability to prioritize work load Strong customer service skills used in assisting coworkers, end users, and vendors - pleasant, professional, "customer" oriented Excellent written and verbal communication skills Working knowledge of clinical applications Detail oriented and highly analytical Personal leadership skills and accountability Excellent computer skills Ability to document standing operating procedures and technical guidelines Ability to analyze problems and develop realistic and effective solutions Ability to participate as a project team member in an efficient and effective manner Ability to explain complex technical concepts to non-technical audience Ability to handle high volumes of work in a fast-paced environment Job Responsibilities: Acquires and maintains in-depth working "user" knowledge of the system. Acquires and maintains in-depth knowledge of operational workflows and processes. Promotes data integrity, security, privacy, confidentiality, access, and exchange of health data for all users of health information. Reviews new system products, modules, and functionality, and becomes familiar with program applications. Based on knowledge of EHR systems and input from end users, makes recommendations for application enhancements. Provides onsite and remote end-user support to clinical staff, managers, and the organization as needed during new implementations and regularly during typical usage. Maintains and modifies options within the system, such as content and layout, system profiles, data tables, system settings, and parameters. Components will vary by system. Assists with issue resolution, working with end users, OMC's Information Technology (IT) department, and the vendor team(s). Submits service requests to the vendor as necessary, tracks status regularly, and escalates status when necessary. Maintains communication with vendor, user groups, department managers, subject matter experts, super users, and other stakeholders as appropriate. Assists clinical staff with the interpretation of data provided by the system. Leads the creation of standard practices for the input and maintenance of all related information ensuring data accuracy and procedural compliance for assigned application(s). Facilitates meetings with clinical staff and stakeholders to outline workflow and processes to determine which upgrade options and features to implement and for planning, developing and implementing enhancements. Conducts and leads periodic audits to monitor compliance to established procedures. Assists in oversight of new projects, system upgrades, and other system changes as necessary or regulated. Assists with the development and maintenance of training materials. Assists with training new users of the system and all users in times of upgrades and with the introduction of new functionality. Reviews new/existing technology for efficiency gains with EHR usage. Other duties as assigned. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)