AmeriCorps Recruitment and Operations Manager

AmeriCorps Recruitment and Operations Manager

College Possible Office in Seattle

About College Possible

As one of the largest and most successful college access and success organizations in the country, since 2000 College Possible has empowered more than 85,700 students on their path to earning a college degree. Its pioneering model matches eligible students with a near-peer coach and an evidence-based curriculum designed to help them overcome the most common barriers to getting into college and completing their degree - all at no cost to students or their families. Compared with their peers from similar backgrounds, College Possible students are 30% more likely to enroll in college the year after high school graduation, and three times more likely to earn a bachelor's degree.

College Possible is a proud AmeriCorps program. AmeriCorps is a federal agency that brings people together to tackle the country's most pressing challenges through national service. Our AmeriCorps members commit to a year of service as College Possible coaches in communities throughout the country. Many represent the identities of the students they serve, and each brings a commitment to social justice and closing the college equity divide.

Our near-peer coaching model has earned national recognition: the inaugural Evergreen National Education Award recognized our leadership in increasing access to and success in college for students from low-income backgrounds. It also earns top-of-field results: a Harvard study found that the program more than doubles a student's chance of enrolling in a four-year college, and our students are four times more likely to become college graduates than their low-income peers. College Possible has an annual operating budget of ~$33.5 million, more than 190 full-time employees and more than 245 AmeriCorps and VISTA service members. During the 2021-2022 school year, we reached an estimated 25,700 students nationwide.

Headquartered in Saint Paul, MN, College Possible operates: regional sites in Austin, TX; Chicago, IL; Milwaukee, WI; Omaha, NE; Philadelphia, PA; Portland, OR; Saint Paul, MN; and Seattle, WA; as well as Catalyze partnerships in California, Iowa, Minnesota, New York, Ohio, Tennessee and Texas.

Diversity, Equity and Inclusion

College Possible is committed to diversity, equity and inclusion, and seeks to build a diverse workforce to create impact in partnership with the communities we serve. We welcome a diverse pool of qualified applicants. For each of its positions, College Possible is mindful about what best serves our students, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of education.

Equal Opportunity Employer

College Possible is an Equal Opportunity Employer. Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. Individuals with disabilities are encouraged to apply. We provide reasonable accommodation for qualified individuals and conduct all possible activities in fully accessible settings. Alternative application formats are available upon request by contacting hr@collegepossible.org.

Your Role as AmeriCorps Recruitment and Operations Manager

The AmeriCorps Recruitment and Operations Manager serves as the leader on AmeriCorps recruitment, hiring, training, management, and reporting. The individual is an extremely organized and deadline-driven leader who cares deeply about recruiting a cohort of talented volunteers to serve as AmeriCorps members (coaches) and ensuring compliance of our national service grant. This person will have a passion for education equity, specifically college access and success work. This position requires the ability to strategically plan and meet AmeriCorps recruitment and compliance objectives in a timely manner, and the ability to closely monitor progress toward goals and take immediate remedial action when necessary. The AmeriCorps Recruitment and Operations Manager will lead the Seattle site operational and onboarding tasks. This includes the day-to-day operations of the site including budget tracking, human resources, office management/purchasing, information technology, and project management. This position also works closely with the National Human Resources team as the local staff lead on AmeriCorps recruitment, hiring and on-boarding.

• Lead AmeriCorps Recruitment and Management: Serve as the site lead for annual recruitment, selection, and hiring of AmeriCorps members and all processes from pre-enrollment through exiting members at the conclusion of their service. Manage local recruitment and interview opportunities. Monitor member files, time sheets, and other management activities as appropriate to ensure AmeriCorps compliance. Support the site and national teams in collecting needed reporting data.

• Evaluate, Track and Report on Progress: Attend quarterly trainings, and support audits as needed alongside the Senior Program Director. Co-create manage surveys and focus groups related to members term of service for creating reports, presentations and making improvements to our AmeriCorps program. Track and maintain member files and web reporting of member hours. Ensure documentation relating to AmeriCorps member performance.

• AmeriCorps alum and Key Stakeholder Engagement: Maintain relationship with Seattle site AC alums; lead and coordinate Seattle site AC alum events, manage alum communication and coordinate Alum Spotlights. Maintain alum records and data for recruiting return coaches and coaches to join the Seattle site as full-time staff. Help build and maintain relationships with partner colleges and committees of community-based education focused organizations.

• Provide office management for College Possible Washington site: Coordinate all site office functions and maintenance needs. Maintain all office equipment in proper working order, placing service calls as needed to ensure minimal disruption in operations. Collect and distribute all incoming mail and coordinate all outbound mail for the site. Coordinate all purchasing and receiving for the site in keeping with organizational policies. Monitor, maintain and order office furniture and office supplies and equipment necessary for day-to-day use. Be responsible for the general presentation of the office, training spaces and storage unit. Provide support to each functional team as needed.

• Serve as site lead on Operations: Serve as the lead for all technology needs for the site. Work with the national office to coordinate and resolve miscellaneous accounting issues. Coordinate all purchasing, receiving, and vendor relations for the site. Track annual operations and recruitment budget. Assist with computer/technical equipment and provide support for troubleshooting problems.

• Event Project Manager: Responsible for the co-creation and execution of AmeriCorps service days, AmeriCorps appreciation events, annual welcome weeks planning, and events benefiting the Seattle site students and team members. Assist in executing member and staff retreats, purchasing training material, member swag, member technology, recognition gifts, and manage shipments and inventory.

• Other duties: Assist with other Seattle site AmeriCorps and site operations as needed, including program support, reporting, and administrative tasks as assigned.

What You Bring

Education/Certifications/Licenses:

• Bachelor's degree required

Related Work Experience:

• A minimum of 2 years related work experience required, recruitment experience and college recruitment experience strongly preferred.
• Demonstrated success in recruiting diverse applicant pools highly desired.
• Human Resources experience and/or operations experience highly desired.

Computer/Software Skills:

• Strong computer skills, including demonstrated proficiency in: Microsoft Office Suite.
• Ability to troubleshoot minor technology issues and serve as liaison between site and tech support company.
• Familiarity with Handshake a plus.

Other Skills, Abilities and Requirements:

• Excellent organizational skills and the ability to prioritize and manage multiple projects and meet deadlines in a fast-paced environment.
• Exceptional visual, verbal, and written communication skills.
• Openly communicates necessary information with accuracy in a timely manner.
• Project Management skills.
• Passion for mission and the transformative power of education and opportunity.
• Actively contributing to the organization's culture.
• Excellent communication and interpersonal skills, both verbal and written.
• Attention to detail, including proofreading, and project follow-up and follow-through.
• Demonstrate respect, honesty, integrity, and fairness to all.
• Must be willing and able to work evenings and weekends occasionally.

Physical Requirements:

• Ability to lift to 20 pounds when needed.
• Hybrid work environment with limited travel.
• Ability to stand and/or sit for a minimum of 7 hours a day.
• Valid driver's license and insured vehicle required.

What We Offer

In addition to joining a committed, diverse, values-based organization, we offer:

• An opportunity for you to have a tremendous impact both internally and in the broader country.
• A competitive salary commensurate with experience.
• Excellent benefits including complete health, dental, life, short-term and long-term insurance.
• 401(k) retirement plan.
• Encouraged sustainability through a generous paid time off program.
• Personalized professional development and growth opportunities.

To Join Our Growing College Possible Team

Please apply at: www.CollegePossible.org/careers Include a resume and cover letter.