Solutions Engineering - Automation and Assurance Americas

The application window is expected to close on: January 10, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Cisco's Mass Scale Infrastructure Group (MIG) Global Sales Specialist Architecture team is leading industry transformation, enabling our customers' business success, and driving Cisco dominant market share. The team provides architectural thought leadership to the industry and our customers and helps guide the direction of our portfolio through close collaboration with our Business Unit and Customer Services partners.

The Solutions Engineer (SE) is a technology leader who is chartered with driving the definition and accelerating the adoption of Cisco's next generation offers with our customers. They use strong experience in technical sales and a passion for overachieving sales goals to drive customer success. This specific SE position will focus on our I&MI Automation and Assurance product and solutions.

• Serve as the Americas technical sales authority - researching and sharing technology, industry, and market trends and serving as a "voice of Cisco" in industry and customer forums.
• Collaborate with Cisco direct seller in engaging customers at the CxO level to position Cisco vision and strategy, advocate for Cisco solutions, and assist account teams with the technical deal close.
• Set technical strategy for strategic opportunities including framework & technical response strategy, RFx overviews and proposal defense.
• Supporting Field CTO functions including developing, maintaining, and implementing technical Go-to-Market strategy and engaging with customers on transformational technology engagements to drive solutions.
• Prioritizing and documenting technical issues impacting our ability to capture and grow the business.
• Drive regular interlocks Business Units and Customer service to guide product and solution direction (short, mid, and long-term) to align with customer needs and support market/revenue growth.
• Define and drive "scale" requirements for broader technical community / solution scaling (e.g., training strategy and requirements, virtual community leadership, Demo/POC requirements)

• Ability across Technology, Business Acumen and Communications to engage, progress and execute opportunities, value proposition and customer interlock.
• Tenacity - Ability to push past setbacks, objectives, and roadblocks to achieve desired outcomes.
• The ability to truly listen to different perspectives, gain alignment, and build a mutually agreed upon successful go forward plan that others will believe & invest in.
• Excellent Written & Oral Communication Skills.
• English proficiency is required.

• Network & Transport architectures and technologies, IP/MPLS, Segment Routing
• Cisco Network Automation portfolio e.g. Cisco Crosswork
• Knowledge of Network Automation and Assurance solutions and positioning including competitive landscape.
• Understanding of customer networks and their current challenges - particularly High Performing Network Enterprises.
• This position is based in the USA. The position requires customer face to face meeting and presence at the nearest Cisco office as necessary.
• At least 15 years of experience with technology leadership and business architecture in related field.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!