Technical Marketing Engineer

The Data Center, Internet and Cloud Infrastructure team at Cisco is part of the global engineering organization responsible for developing networking products targeting Communications Service Providers and Webscalers. Within this organization, the Web TME team is seeking a highly motivated and dedicated Technical Marketing Engineer (TME) to define, drive, and deliver high-density, high-performance solutions for Web and AI infrastructure use cases built around our flagship Cisco 8000 platform.

The Technical Marketing Engineer will be focused on driving solutions and business requirements with customers, sales, and engineering, enabling solutions for Web and AI infrastructure use cases built around Cisco 8000 platform. TME will collaborate with our largest and most influential customers with effective communication to deliver clear guidance about our product and solutions. This role is highly dynamic and fast paced where the interlock between the customer, the field, and engineering are critical as we align our features, timelines, and scale, based on the customer business requirements helping us to drive our development and roadmap. In addition, through technology and product innovation, the ideal candidate will guide our portfolio's direction and provide architectural thought leadership to the industry and our customers.

The ideal candidate will contribute to the team in the following ways:

• Function as the technical and operational subject matter expert for network products and technologies to our largest customers.
• Lead customer engagements and coordinate end-to-end solution delivery, encompassing concept, design, production, testing, and support.
• Develop presentations, collateral, webinars, and present to customers.
• Translate high level customer needs into detailed technical requirements and solution guides.
• Understand the design and deployment of AI infrastructure solutions using Ethernet to support high-performance computing requirements.
• Collaborate with multi-functional teams to understand AI workload requirements and develop infrastructure solutions tailored to meet those needs.
• Effectively engage with Engineering and other relevant teams to address sophisticated problems, identify serviceability issues, and collaborate towards resolving them while understanding the product's use case and maintaining technical communication with engineering teams.
• Perform customer Proof of Concept testing and benchmark testing.
• Be a thought leader in the industry by contributing to conferences, meetups, and webinars, promoting Cisco solutions and sharing best practices.
• Be able to travel as needed to meet customers, launch products, train sales and partners.

• Bachelors +7 years or Masters +4 years' experience in designing, deploying, operating and troubleshooting large scale production networks.
• Experience in configuration Protocols such as, ISIS/OSPF, BGP, L2/L3 VPN, EVPN, Segment Routing, IPv6, MPLS-LDP/RSVP-TE, Multicast and VXLAN.
• Deep knowledge of network platforms and packet forwarding architectures.
• Experience interacting directly with customers as a subject matter expert, providing technical guidance and support.
• Strong written communication skills and the ability to create blogs and white papers for publication on Cisco's website.
• Ability to work in a cross functional environment.

• Proven experience designing, deploying, and managing data centers and AI infrastructure front-end and back-end solutions.
• Experience in network programmability (e.g. OpenConfig, NetConf/gRPC, YANG) and scripting language such as Python.
• Experience of Cloud and virtualization technologies
• Experience in using and administering Unix/Linux operating system
• Cisco Certified Network Professional (CCNP) in Datacenter or Routing & Switching.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco