Strategic Consultant

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

Strategic Consultant - Nationwide

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

The Opportunity:

The Strategic Consultant demonstrates and positions the value of the Roche portfolio to our customers. This field-based position creates value by strategically focusing on complex total laboratory solutions to improve and enable the customers' desired future outcomes. This position partners with customers and internal stakeholders (sales, global Lifecycle teams, marketing, IT, and other organizations) to create or provide a visionary path to address customers' unique priorities, challenges, and needs through continuous improvement efforts. As a result, this fosters and supports sales opportunities and positions commercial opportunities for Roche Consulting.

KEY ROLES & RESPONSIBILITIES:

• Proactively engaging with Sales, Marketing, and Corporate Accounts to drive consulting strategy across our strategic customers

• Provide pre-sales support to customers and sales teams for the development of recommended complex diagnostic solutions

• Provide a consultative approach and lead the early adoption of new technologies within the Core Lab business.

• Partner and collaborate with our Global Lifecycle teams to consistently deliver up-to-date visionary solutions for our customers.

• Serve as a Liaison for our Marketing organization to deliver impactful market and competitive information.

• Must understand and be aware of Workflow and Implementation consulting while providing and leading strategic initiatives for the Commercial Organization.

• Collaborate with fellow Roche Consulting colleagues to use, refine, and evolve proprietary tools and techniques to generate high-value deliverables, best practices, and methods delivering differentiated, value-creating consulting services and position Roche's portfolio of solutions.

• Utilize specific methods, tools, techniques, and product offerings: Total Value of Ownership (TVO) strategy as an outcome of Return on Investment (ROI), cobas total workflow simulator, cobas analytical simulators, Salesforce.com, etc.

• Deliver consulting services, such as Visioning Workshops, Diagnostic Network Optimization, Integrated Facility and Process Design, and Rapid Improvement Methodologies.

• Collaborate with managers and consultants to develop, refine, and constantly evolve high-value deliverable templates, best practices, and other tools to deliver differentiated, value-creating consulting services; facilitate RC training to sales, service, and customer teams.

• Collect and provide feedback (voice of the customer input) to ensure Roche Consulting solutions are meeting the client needs, ensure proposed solutions function according to specifications, and improve the overall consulting solution offering, products, and services Roche supports

• Perform related administrative duties such as creating and submitting expense, reports, and status reports and adhere to any additional regulatory requirements.

WHO YOU ARE

The ideal candidate is a seasoned professional with wide-ranging experience addressing diverse and often complex issues, requiring in-depth analysis and evaluation of many factors. Exercising appropriate judgment in selecting evaluation methods and determining solution criteria is critical. The ideal candidate demonstrates agility in a rapidly changing, matrixed organization and is comfortable operating in an evolving, ambiguous environment. Additionally, the ideal candidate is comfortable coordinating the activities of others, networking with internal and external senior personnel in areas of expertise, and networking with key contacts outside areas of expertise.

MINIMUM QUALIFICATIONS

• Bachelor's degree in business, engineering, or healthcare-related field.

Preferred Experience/Skills:

• Bachelor's Degree in Computer Science, Information Technology, Medical Technology, Life Sciences and two years of laboratory IT, general IT, product line experience, or 8 years experience.

• 5 years of direct or indirect leadership experience delivering and managing consulting services using Lean Six Sigma or similar continuous improvement analytical tools/processes in a laboratory and/or healthcare setting.

• 3+ years of commercial experience in a sales, service-oriented, or consulting environment

• Master's degree in business or healthcare discipline (MBA, MHA, MHSA, MPH)

• Able to travel +75% of the time

• Black Belt, Master Black Belt, and/or Champion certification in Lean Six Sigma or other similar, advanced continuous improvement certification

• Advanced verbal and written communication skills to influence customer decision-makers by articulating ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.

• Ability to use analytical methods and applications to support consulting engagement conclusions and recommendations.

• Strong organization and analytical skills to uncover key technical, operational, and strategic issues.

• Ability to help define and contribute to new business concepts with RDC's total solution, including creating and delivering professional services, and creating methods, and tools.

• Advanced verbal and written communication skills to influence customer decision-makers by articulating ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.

• Strong interpersonal skills to effectively lead, manage, and influence people at various organizational levels internally and within the customer site.

• General understanding of IVD Laboratory Solutions and their workflow/functioning; within the lab and at an institutional level.

• Familiarity with Roche and/or competitor products.

Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.