Senior, Creative Experiential Producer

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Senior, Creative Experiential Producer conceptualizes and executes immersive experiences that resonate with audiences and create memorable brand connections. This role demands a creative and strategic thinker who excels in intersectional storytelling and crafting impactful experiences. The producer collaborates closely with designers, fabricators, and internal stakeholders to bring events and activations to life. Through innovative thinking and meticulous attention to detail, the Senior, Creative Experiential Producer ensures each experience aligns with brand objectives, captivates audiences, and enhances the Macy's brand. This role reports directly to the Director of Creative Production at Macy's Studios.

What You Will Do

• Collaborate with internal stakeholders to understand goals, brand identity, and key messaging for each project.
• Develop and apply innovative approaches tailored to project objectives.
• Ideate, conceptualize, and execute captivating, story-driven immersive experiences aligned with brand goals and objectives.
• Present and pitch experiential concepts, effectively communicating their value and impact.
• Stay informed on industry trends, audience preferences, and emerging technologies to identify new opportunities for the event calendar.
• Partner with the on-site production team to ensure seamless day-to-day event setup and activations.
• Build and maintain strong relationships, ensuring clear communication and managing expectations throughout the project lifecycle.
• Troubleshoot on-site issues in real time to uphold a high standard of execution and guest experience.
• Coordinate with designers, vendors, production teams, and logistics to flawlessly execute all aspects of the experience.
• Conduct post-event analyses to measure success, gather insights, and evaluate both qualitative feedback and quantitative metrics.
• Provide actionable recommendations for improving and innovating future projects based on event outcomes and audience feedback.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Creative and Strategic Thinking: Ability to conceptualize and develop innovative, story-driven immersive experiences.

Project Management: Skilled in managing and prioritizing complex projects with competing timelines while collaborating cross-functionally.

Communication and Presentation: Excellent written, verbal, and storytelling skills to effectively present concepts and ideas.

Attention to Detail: Meticulous organization to ensure seamless execution of events and activations.

Vendor Management: Experience in coordinating with external vendors to achieve high-quality outcomes.

Collaboration and Leadership: Ability to share vision, delegate effectively, celebrate team successes, and foster strong relationships with internal and external partners.

Problem-Solving: Proactive in troubleshooting real-time on-site issues to maintain a high standard of execution and guest experience.

Industry Awareness: Up-to-date knowledge of industry trends, audience preferences, and emerging technologies to identify opportunities.

Analytical Skills: Capability to conduct post-event analyses, evaluate feedback and metrics, and provide actionable recommendations for future improvements.

Adaptability: Flexibility to manage evolving project needs and balance multiple priorities.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 5+ years of experience as a creative lead.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

MARKETING00