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Service Coordinator

Meijer
life insurance, parental leave, paid time off, 401(k)
United States, Illinois, Rockford
Jan 16, 2025

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

Please review the job profile below and apply today!

As a Service Coordinator, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

Click here for an overview of the position.

What You'll be Doing:

  • Coordinating lunches and breaks for the service department.
  • Assisting at service desk.
  • Ensuring service department is operating efficiently.
  • Utilize technology to complete activities and tasks.
  • You create 'WOW' moments that have a positive and lasting impact on our customers.
  • Complete transactions, handle money in all forms responsibly and maintain accuracy of point of sale purchases.
  • Use good eye contact and body language, displaying a friendly and outgoing attitude.
  • Be prepared to handle customer questions adequately and appropriately.
  • Build trustful relationships with customers to encourage return visits.

What You Bring with You (Qualifications):

  • 21 years of age or older.
  • Strong listening and communications skills, face-to-face and virtually.
  • Willingness to learn or existing familiarity with job-specific technology.
  • Problem-solving competence and eagerness to troubleshoot when necessary.
  • Desire to work with customers.
  • Previous retail or customer experience preferred but not required.
  • Good verbal communication skills.
  • Detail oriented and organized.
  • Friendly outgoing attitude.
  • Ability to operate cashier register system.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

This job has a step pay plan that generally starts between the rates below with raises occurring after predetermined hours worked.

$15.00 - $16.18

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.

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