Director Retail Product Segment

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

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Remote from your home office in Charlotte, NC

This role has ownership of the full James Hardie product portfolio (Interior & Exterior products). The role requires strong strategic retail account management and leadership skills to develop and execute tactics that will drive mutual growth for James Hardie and Lowe's.

The role requires a high level of coordination, including Marketing, Inventory Planning, Field Sales, Finance, and Supply Chain to drive top line and bottom line growth in line with joint business plan goals.

Directly lead a growing team of sales professionals that includes national account managers associate account managers. The role will indirectly influence and partner with dedicated inventory analysts, marketing managers, and field sales professionals.

This role reports to the Head of Retail and is a key contributor to the James Hardie leadership team.

Position Responsibilities

• Growsales revenue through best in class retail fundamentals and execution.
• Build strategic relationships at both corporate (merchant and Director level) and regional operations management levels that enables integrated partnerships. These strategic relationships must pave the way for the organizations to work well together.
• Develop and implement long-range omnichannel growth plan that is integrated and coordinated with Lowe'slonger range objectives for our categories.
• Leverage and lead others in using forward looking category and shopper insights to develop strategies that will drive predictable and sustainable growth
• Understand key business metrics for both companies to be able to deliver mutually beneficial tactical adjustments to deliver on joint business plan targets
• Develop and utilize dashboards to track progress against key metrics & is able to execute at the highest level within the retail organization
• Leverage data and relationships to identify both short and long range risks and opportunities
• Develop sales team skills in retail fundamentals, business insights, and 4 P's (product, pricing, placement, promotion)
• Strong peer to peer leadership with James Hardie finance, marketing, product management, supply chain, and HR to drive full cross functional execution and delivery against our strategy and tactical initiatives to deliver it.
• Develop and implement specific business initiatives that allow for the effective and efficient execution of James Hardie's broader organizational strategies both individually and through dedicate Lowe'steam:

• Evaluating the Company's existing product plan and identifying initiatives that will drive sales through all relevant retailer channels
• Ensuring the James Hardie Value Proposition is understood within our retail partners' businesses by shaping the Company's strategy/message via communication to key customer leaders and shoppers.
• Implementing Strategic Planning, joint revenue-generation solutions, and sales support programs
• Ensure that JH management is engaged and has a strategic relationship with key Executive leaders
• Provide strategic oversight on changing/emerging trends within retail that have an impact on the larger JH business.
• Leads category management expertise to Lowe'sas it relates to product assortments, merchandising, marketing, and business trends in the James Hardie Product Portfolio.
• Communicates with all levels of the JH organization, business partners, and customers to research marketplace trends and initiate marketing plans
• Facilitating regular communication within the JH organization to ensure that JH leadership is informed on current Lowe'sinitiates and providing a platform to address any ideas.
• Learning, understanding and communicating customer positions and Retail Industry trends to determine how they would impact Company products and strategies.
• Coordinating with the Company's support departments on customer administrative items including but not limited to contracts, payments, pricing, collection, system access and administration, POG maintenance, and marketing activation
• Working with internal partners to clearly define customer projects and ensuring that projects have a strong business case and defined customer benefit.
• Travel 40%

What You'll Bring:

Position Requirements

Knowledge, Skills, and Abilities:

Required:

• Leadership skills to guide team and broader organization towards common goals.
• Demonstrated ability in complex customer negotiations.
• Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
• Demonstrated history of new product introduction with big box/retail customers
• Ability to offer advanced solutions based on collected, summarized, and analyzed data.
• Demonstrated ability to apply creativity and latitude in identifying new projects, trends, and processes.
• Proven track record directing external resources to manage and execute effectively.
• Results-oriented to ensure delivery of appropriate products and services in an accurate, complete, and timely fashion.

Education/Experience:

Required:

• Bachelor's Degree in Sales, Marketing, Business, or related field (MBA or Master's degree in Marketing preferred).
• 10 or more years' experience in sales product management or business development.
• 3 or more years' experience as a manager

What You'll Receive:

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-costco-payHealth Insurance;medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• 401(k) Retirementplanthat will match 100% of employees saved dollars up to the first 6% of your salary
• Paid holidays, paid vacationincluding Jury Duty and bereavement leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Community Involvement & Sustainable Solutions -Fire Resistant Siding to Help Rebuild the Grizzly Flats Community | James Hardie
• And more -JH Benefits At A Glance 2025

Apply now and come "home" to Hardie!

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.