New

Mortgage Assistance Associate - Loss Mitigation

MidFirst Bank
United States, Oklahoma, Oklahoma City
Jan 24, 2025
Description This position plays an important role for our borrowers, as our main responsibility is to ensure that Loss Mitigation plans are completed timely and accurately in order for customers to receive payment assistance. Daily job duties may include a variety of tasks such as: * Reviewing documents and processing steps for completion and accuracy * Underwriting plan decisions * Performing Quality Control Functions * Creating plan documents to send to customers * Reviewing and executing documents returned by customers * Working reports to monitor plan documents that have not been returned by customers Work is completed in a team environment to enable the opportunity to be cross-trained on multiple functions in the department, which may also involve intake of new loss mitigation application, sending letters and/or documents to the borrowers, reviewing title reports, performing various quality control functions. Reasons to join our team include: * Business casual environment * Flexible work schedule between the hours of 6:30 a.m. - 6:30 p.m., Monday through Friday * On the job training/ cross training for further development * Team oriented atmosphere Position Requirements: The successful candidate will possess relevant and stable work experience, and be self-motivated to accomplish a high volume of work in a deadline driven environment. Additionally, candidates should demonstrate: Exceptional attention to detail, which is required for performing loan-level work Sound decision making to complete underwriting function, reporting and various research tasks Work history that reflects strong productivity and time management Analytical and computer skills Ability to multitask in order to meet deadlines Ability to work with other team members to achieve department goals Strong interpersonal skills necessary to interact with outside vendors and/or internally within a team environment Preference will be given to candidates who have previous underwriting, title review, mortgage servicing, quality control, auditing, or real estate background. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)