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Senior Associate, Field Operations and Supervision

New York Life Insurance Company
life insurance
United States, California, San Francisco
Apr 22, 2025

Location Designation:Fully Onsite

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You willbe part ofan inclusive teamguided by our belief to always be there for each other-providing the support and flexibilityto grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

Our Agency distribution system is the cornerstone of New York Life, whereindividuals like you connect with clients and build lifelong relationships. As part of our team, you'll equip agents with the tools and training they need to succeed. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

What You'll Do:

  • Assists the Managing Partner with Agent, Registered Rep and IAR Supervision and executing the Supervisory Systems within the General Office
  • Conducts Periodic Inspections and Supervisory Interviews with Agents, Registered Reps & IARs and handle all follow up required
  • Handles the Seminar Supervision Program
  • Handles the Enhanced Supervision Programs for Agents and Registered Reps
  • Handles the Financial Supervision Program for Agents and Registered Reps
  • Conducts Incoming and Outgoing Correspondence Reviews and Resolution of Red Flag Items
  • Assists the Managing Partner in recommending and delivering Disciplinary Actions
  • Serves as the "point person" to field and answer Standards and Compliance related questions from Agents, Registered Reps, IARs and Field Managers
  • Conducts Site Inspections for General Offices, Sales Offices and Satellite Offices
  • Assists with Complaint Review Handling and Resolution
  • Conducts Standard and Compliance Related Training for Agents, Registered Reps, and IARs
  • Assists with follow up for all agent, Registered Rep and IAR regulatory year-end requirements

What You'll Bring:

  • Bachelor's Degree and/or equivalent experience
  • Minimum 2 years of industry experience
  • Comprehensive knowledge of registered and non-registered products
  • Must have Series 7 & Series 24 (or obtain Series 24 within 90 days)
  • Preferred Series 51 or 53
  • Series 65, 66 or ChFC (or obtain within 12 months)
  • Excellent communication skills (written and verbal)
  • Strong analytical skills required
  • Must be a self-starter, results-oriented, a team player and be able to prioritize responsibilities

Pay Transparency

Salary Range:$77,500 - $100,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requiresFINRA Associated Person pre-hire fingerprinting.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID:91316

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