Legal Technical Program Management Director

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives for legal in partnership with our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company!

The Director of Legal Technical Program Management for Hyperforce will be responsible for leading strategic legal programs for Hyperforce, Salesforce's newest infrastructure product offering built on top of third party substrates. This person will partner with our leadership team to drive cross-functional and cross-domain planning and execution across multiple stakeholder teams, including Engineering, Customer Enablement, and Product to deliver key business value while mitigating risk.

This is a fast paced, dynamic environment with mission critical business deliverables. Hyperforce is a quickly expanding infrastructure as the scale, frequency, and complexity of each set of org migrations is increasing rapidly. There will be a steady stream of unforeseen challenges and with that communications, coordination, organization, leadership, flexibility and ownership will be key in succeeding in this role.

Strong candidates will have excellent communication skills across all levels of the organization as well a proven track record leading large highly complex projects and compliance requirements. Though this is an individual contributor role, you will thrive in a culture of ownership, delivery and innovation!

About You

• Love to wear multiple hats

• Able to understand and explain complex technical and legal requirements in a manner digestible to your audience

• Builds the relationships to make things happen

• Highly functional in an energizing environment

• Comfortable bending between the tactical and strategic

• Outstanding executive presence and communications professional

• A service-oriented-minded person who "Thinks Customer"

• Enjoy a hyper-transparent flow of information, conversation, and ideas

• Experience with large scale technical implementations and compliance requirements

Your Impact

• Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment

• Track project progress, report status, and provide updates to senior management

• Participate in Steering Committee meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure legal and business goals are met and drive the strategic vision of each program

• Develop strong partnerships with key functional team members to drive focus on business goals. Be a trusted partner for executive management to ensure program success

• Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical program issues, dependencies, team status, production issues, metrics review, milestones, etc.

• Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals

• Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues)

• Create a collaborative environment that fosters creativity, innovation, and learning

• Be a catalyst within the organization, someone who can help advance our Legal strategy globally and drive others in the organization to change

Requirements

• 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company

• 5+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle

• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation

• Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies

• Ability to establish credibility and rapport with senior executives and team members

• Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment

• Experience with Portfolio Management

• Ability to master technical subjects and technologies relevant to the program

• Strong organizational, project management, analysis, and communication skills

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Posting Statement

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