Finance Manager : Contract Management

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Jack Henry is seeking a highly experienced and skilled Finance Manager, Contract Management to join the Customer Contract & Relationship Management (CCRM) team. The CCRM team provides contract management and billing support to the finance, operational and sales teams. This position leads and collaborates with a team of Quality Assurance (QA) professionals to ensure the accuracy of customer contracts setup within the financial reporting system, including products, pricing, and terms. Additionally, the position will have an eye for the future as the CCRM team continues to leverage advanced tools and technologies to automate and standardize processes.

To be successful, this individual will need to be a self-starter, have a process improvement mindset and be a strong team leader. This role requires a detailed-oriented individual with excellent analytical skills and the ability to collaborate effectively with other leadership peers.

This position will be filled to work a Hybrid schedule at any of the following Jack Henry office locations: Monett, MO or Springfield, MO and you are required to go into the office once a week for onsite collaboration, meetings, events, and or training.

The target salary range for this position is $78,585 - $95,000 based on experience and location.

What you'll be responsible for:

• Lead a team of nine individual contributors in the QA team.
• Ensure the accuracy of customer contract setup and the products, pricing and terms within.
• Collaborate with other leadership peers to ensure processes are completed accurately and timely.
• Own and manage quarterly internal and external audits.
• Evaluate and identify areas for process improvements, utilizing change management practices and automation tools.
• Provide training and support to the QA team to maintain high performance and continuous improvement.
• Monitor and report on QA metrics and performance indicators.
• May perform other job duties as assigned.

What you'll need to have:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Must have a minimum of 7 years of experience in people leadership at a supervisor level and above.
• Proficiency in utilizing Excel (extensive formulas, macros, data management).
• Must be able to work weekends as business needs require, to support month-end close procedures.
• Must be able to trave up to 5% to attend Jack Henry meetings, trainings, and/or professional conferences.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Effective communication and collaboration skills.

What would be nice for you to have:

• Master's degree in Finance, Accounting, Business Administration, or a related field.
• Experience with change management practices.
• Knowledge of advanced automation tools, including AI, GenAI, Robotic Process Automation.
• Familiarity with month-end close procedures and financial reporting.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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