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Field Service Engineer

Aleron
United States, California, Long Beach
Apr 03, 2025


Description
Acara Solutions has an opening for a Field Service Engineer for a client in Long Beach, CA.
Your future role
As a Field Service Engineer, you will provide technical leadership and support to our projects and Product Introduction (PI) teams. You will be responsible for investigating, troubleshooting, and resolving various technical and quality issues with Alstom products during the commissioning and warranty phases.
We'll look to you for:
  • Supporting technical activities on Alstom products during the PI period, as well as commissioning and warranty processes.
  • Diagnosing malfunctions and recommending preventive and corrective actions.
  • Defining troubleshooting methodologies and providing technical guidance to technicians during repairs.
  • Collaborating closely with the quality team to drive Kx (8D) issues and ensure product performance.
  • Maintaining comprehensive and quality input into the Failure Management database for reliability analysis.
  • Facilitating technical reviews and ensuring effective information flow across project teams and stakeholders.
  • Applying Environmental, Health, and Safety (EHS) requirements on site.
  • Expectations: filling the role to make to customer happy. Support the liability team. Support technicians on difficult problem. Can be high tense depending on the needs.
Salary Range:
  • $95,000 USD - $115,000.USD
Job Requirements
Required Skills / Qualifications:
We value passion and attitude over extensive experience. While we don't expect you to have every single skill, here are some that will help you thrive in this role:
  • A degree in Electrical or Mechanical Engineering.
  • Experience in Rolling-stock Engineering or Validation.
  • Knowledge of Propulsion/Traction systems and instrumentation setup for data analysis.
  • Strong communication and interpersonal skills to interact effectively with various stakeholders.
  • Excellent time management and organizational skills to coordinate multiple tasks and priorities.
  • The ability to work flexibly, including occasional business travel on short notice.
Education and/or Experience:
  • Bachelor's degree in Electrical or Mechanical Engineering or a related field.
  • Experience in a technical role within the transport industry is advantageous, though not required.
Preferred Skills / Qualifications:
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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