Assumed Reinsurance Claims Associate

Job Title

Assumed Claims Associate

Location

Hybrid (Manchester, NH); in the office Tuesdays & Thursdays)

Summary

Reporting to the Manager, this role provides essential support to the Assumed Reinsurance department by undertaking a diverse array of assignments, many of which require a high level of technical expertise. Responsibilities include managing low-value assumed claims, which involves identifying coverage and liability issues, evaluating claims, establishing adequate reserves, and processing transactions. This position plays a crucial role in ensuring the smooth operation of the department and contributes to the overall efficiency and effectiveness of the reinsurance process.

Essential Functions

• Conducts day-to-day processing activities, including data entry, notes, and associated tasks to assist Assumed Analysts.
• Assists in the clean up, management, and analysis of data.
• Directly handles and/or assists in monitoring, reviewing, and coordinating the activities involving assumed reinsurance claims, including analysis of both reinsurance contract and underlying direct coverage issues, establishment of adequate reserves, the resolution and closure of claims.
• Analyzes the reinsurance presentation relative to the contract (s) and specific of the underlying claim relative to liability, damages, allocation and number of occurrences.
• Performs special projects and assignments related to area of authority as necessary.
• Assists in the preparation of weekly, monthly, and quarterly reports for the Reinsurance Management team, Insurance Operations Management Team, affiliate companies, and parent company.
• Consistently delivers superior customer service to both internal and external business partners.
• Empowered to make decisions within job descriptions and authority. Seeks guidance where appropriate.
• Empowers self and teammates to continuously improve RiverStone's business processes/systems and develops and escalates ideas and solutions.
• Develops creative ideas and solutions to real time business problems and /or business opportunities.
• Seeks continuous development by identifying areas for growth and improvement.
• Understands Key Performance Indicators and manages towards those priorities.
• Communicates with both internal and external customers on a regular basis.

Required Skills

• Demonstrates ability and flexibility in a dynamic environment.
• Excellent analytical skills.
• Skilled business and interpersonal communicator, both written and oral.
• Good organizational skills/ Adept at time management and handling multiple assignments.
• Computer skills in Word, Excel, and PowerPoint preferred.
• Capable of working independently with little close supervision.
• Able to work accurately with financial data.
• Able to rapidly learn complex procedures and company guidelines.
• Exhibits flexibility in assisting managers in various initiatives.
• Exhibits a positive attitude.
• Customer service oriented with the ability for developing long lasting relationships with internal and external business partners.

Organizational

• Demonstrates alignment with RiverStone's Commitments.
• Prioritizes and organizes work in self-directed manner.
• Attains and maintains knowledge of assigned department.
• Performs other duties as required, including supporting and coordinating with other department colleagues.

Experience

• A minimum of 1 year business related experience required.
• Prior work experience in an insurance claims department or law firm strongly preferred.

Required Education

Four-year college degree required or equivalent work experience.

Preferred Education or Certification

Supervisory Role

Schedule, assign, and review the work of others in compliance with specific instructions.

Travel

As required, based upon business needs.

Work Environment / Physical Demands

This position functions within a professional and collaborative environment, requiring the ability to produce thorough and accurate work promptly despite numerous competing demands, deadlines, and distractions. The role utilizes standard office equipment, including phones, computers, copiers/printers, and filing cabinets, with a moderate noise level.

Other Duties (Disclaimer Statement): RiverStone reserves the right to modify or assign additional duties to this position as necessary. Responsibilities may evolve or be reassigned based on the company's needs.

Core Competencies

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

Sizing Up People: Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.

Ethics and Values: Adheres to an appropriate( for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Diversity, Equity, Inclusion & Belonging

RiverStone Resources, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ+, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.

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