Description
- Develops and deliver fraud awareness training programs to educate employees on fraud prevention best practices and procedures. Build effective relationships with internal/external stakeholders
- Monitors and adjusts existing detection strategies to ensure continued effectiveness
- Analyze large datasets using sophisticated fraud detection tools to identify suspicious patterns, trends, and potential fraudulent transactions across various channels (online, in-store, etc.).
- Oversees daily fraud-related matters by providing support to fraud specialists and analysts in addressing inquiries and concerns, as well as collaborating with other business units.
- Analyze cases and complex instances of fraudulent activity and determine final account actions.
- Supports management by facilitating daily reporting, conducting account reviews, and addressing escalations from members and other business units.
- Assist management in reviewing the work of fraud analysts to ensure compliance and accuracy in their evaluations.
- Establish partnerships with local law enforcement agencies and ensure that cases are submitted accurately and in a timely manner to the appropriate jurisdictions.
- Prepare comprehensive reports on fraud trends, detection rates, and mitigation efforts, presenting findings to senior management and key stakeholders.
- Conduct in-depth investigations of suspected fraudulent cases, gathering evidence, interviewing stakeholders, and documenting findings to support corrective actions.
- Maintains appropriate levels of confidentiality.
- Stays informed of trends and developments in the fraud and compliance field.
- Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's purpose, mission and core values.
Qualifications
Behaviors
Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Education
Bachelors (required)
Experience
*Fraud certification preferred (preferred)
*Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email. (required)
*Understanding of related legal requirements. (required)
*Knowledge of types of fraud and the process of identifying suspected activity. (required)
*Thorough understanding of financial and operational functions.
(required)
5 - 7 years: *Minimum of 5-7 years of experience in fraud prevention, data analysis, or related field, with a proven track record of success in identifying and mitigating fraud risks. (required)
Policies & Procedures (required)Critical Thinking (required)Attention to Detail (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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