Graduate Student Service Advisor (4575U) #77478

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

The Department, within the Social Sciences Division of the College of Letters and Science, is highly regarded in the Political Science community, ranking 4th in the nation. Our faculty and students have close contact with other departments and programs on campus, including Statistics, The Goldman School of Public Policy, Computer Science, and The School of Law. We are home to several research centers. The department is comprised of 75 faculty, including adjuncts and emeritus, approximately 120 graduate students, and 1,100 undergraduate majors. We also host post-docs, visiting scholars, and 9 staff FTE.

The First Review Date for this job is April 22, 2025

• Applying professional student services concepts, the position provides the full range of student services to the graduate student population served by the department including; advising continuing students on all aspects of their degree programs, registration and enrollment guidance, funding / financial aid, monitoring and recording student progress.
• This position serves as the 'lead' advisor to the department on graduate admissions. Screens applicants for political science department faculty using professional judgment when reviewing complex applications for admission. Coordinates application administration, summarizes applicant qualifications, and compiles fellowship and scholarship awards for admitted applicants to be reviewed by faculty. Works closely with admissions' committee and admissions' committee chair to facilitate the admission process.
• Provides detailed information about higher education generally and UC Berkeley specifically.
• Serves as liaison between students, other universities, professional associations, and UC Berkeley department of political science, and L&S Social Sciences Division.
• Administers, in collaboration with Director of Administration and other Graduate Student Services Advisor, student fellowships, grants, scholarships, other awards, and graduate student reimbursements; advises students on financial aid options on campus and extramural fellowship opportunities.
• Partners with second Graduate Advisor for the equitable assignment, recruitment, and hiring of GSIs each term.
• Assists with tracking and maintaining accurate records of professional job placement for graduating students and alumni. Manages and executes job placement resources and trainings.
• Advises faculty on departmental, college and university policies and procedures; reviews students' progress and advises students and faculty on requirements for the graduate degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with the chair and faculty, and with other departments. Helps to designs newsletters and communications to promote graduate program goals. Participates with department management in the development and monitoring of policies and procedures for Student Services operations.
• Analyzes existing department academic policies, programs and procedures, and work with staff, faculty members/committees, and graduate student leaders to revise and/or update them, identifying potential solutions and/or clarifications, and paying attention to the consequences of any proposed changes.
• Independently plans and implements complex, high-visibility departmental events including graduate student visit days, and assists with commencement preparations.
• Maintains and updates graduate student portions of department website and assists with web development and general website maintenance for department.
• Compiles student data and statistics about the graduate student population and academic progress for use in the department's strategic planning.

• Working knowledge of advising and counseling techniques.
• Knowledge of University-specific computer application programs (CalCentral, Slate, SIS, Filemaker Pro, Drupal, several Graduate Division databases, etc.) or comparable institutional knowledge, and knowledge of graduate student advising policies and procedures.
• Knowledge of MS office suite, Adobe Acrobat, and shared Google docs/sheets.
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
• Ability in problem identification, reasoning.
• Ability to develop original ideas to solve problems.
• Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
• Ability to interpret and communicate policies and procedures to prospective and continuing students and the public.
• Organized and service-oriented, with ability to work independently and effectively manage multiple priorities
• Bachelor's degree in related area and or equivalent experience/training.

This is a full-time, career position. This position is eligible for up to 25% remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.

This position is eligible for full UC Benefits. For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary range that the University reasonably expects to pay for this position is $70,000 - $90,000, annually.

To apply, please submit your resume and cover letter.

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative Action policy.

The University of California's Anti-Discrimination policy.