General Purpose Perform a broad range of administrative activities in support of an executive(s) and associated business division. Possess advanced technical proficiency with a variety of tools, software applications, and/or databases. Prepare and perform general analysis on spreadsheets and reports, maintain records, and create and/or assemble presentation material. Disseminate information to internal staff and external contacts. Perform duties requiring knowledge of office equipment, vendors/suppliers, company services and structure, internal resources, and/or business continuity. Document processes and procedures. May organize special events and/or coordinate special projects. Provide budget support by reviewing and submitting standard expenditures. May function in a lead capacity to coordinate and direct the work of other administrative staff, serve as a resource in complex situations, and coach/mentor administrative staff. Work independently with minimal direction and demonstrate strong detail orientation. Perform tasks, including those of a confidential nature, using judgment and discretion. Job Duties and Responsibilities
- Manage inbound and/or outbound telephone calls or emails; take messages/transfer calls or forward/respond to emails as appropriate
- Schedule and coordinate meetings, conference calls, web meetings, and other executive events. Reserve meeting space and ensure availability of audio visual and other ancillary equipment and materials, if required
- Coordinate in-office and offsite meetings, lunches, and events as needed
- Compose, assemble, review, edit, and maintain documentation such as spreadsheets, presentations, emails, memos, reports, and other materials while ensuring grammar, punctuation, spelling standards, and internal style guidelines are maintained
- Produce and distribute scheduled and ad-hoc reports
- Administer expense reporting
- Assist with budget administration
- Handle incoming and outgoing mail and faxes
- Maintain databases and filing systems, whether electronic or paper
- Order and maintain inventory of appropriate office and meeting supplies
- Cross train with others and train others on operational aspects within their scope of responsibility
- Provide highly skilled administrative support and assist with tasks when requested by various business units
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
- High school diploma or equivalent
- 4 to 6 years of progressively higher administrative work experience
- Project coordination experience preferred
- Experience supporting executive roles preferred
- Certification and/or License - may be required during course of employment
Knowledge, Skills, and Abilities
- Advanced knowledge of and skill with Microsoft Office Suite and company computer systems
- Able to demonstrate customer service skills in a courteous, professional, and helpful manner
- Able to respond courteously and efficiently to inquiries, complaints, and requests
- Able to communicate clearly and effectively, both verbally and in writing
- Able to interact positively and work effectively with others (interpersonal skills)
- Able to maintain confidentiality of information
- Able to problem solve
- Able to work with accuracy and attention to detail
- Able to multi-task
- Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
- Able to perform tasks and duties with minimal direction
- Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
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