SMTP Trainee - 6523

Essential Functions:

• Maximize sales through superior store conditions, competitive awareness, sales & merchandising programs, effective ordering and monitoring direct store deliveries.

• Control department labor dollars by ensuring effective scheduling and performance standards

• Control shrink/gross profit by ensuring proper product handling, receiving, pricing integrity and ordering

• Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures. Ensure a safe environment for customers and associates

• Ensure total store compliance with policies, procedures and laws as required by Federal, State or Municipal Law.

• Cultivate and maintain superior customer relations through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.

• Foster harmonious Associate Relations with active listening to Associate concerns, as well as overseeing and participating in Associate selection, orientation, Training / Development, performance appraisal, counseling, recognition programs, service awards, etc.

• Perform total store management responsibilities as required.

• Manage, implement and maintain high standards of Food Safety and sanitation in all areas of the store to be in compliance with all Federal, State and company policies / procedures.

• Respond to incoming customer connection reports and ensure responses to all service issues.

• Maintain a friendly, professional and well organized image in all areas.

• Control the loss of Store money through proper handling of refunds, deposits, etc, while ensuring all applicable service/office personnel are trained.

• Oversee store payroll process to ensure accuracy and compliance. Troubleshoot payroll problems.

• Ensure efficient use of supplies: proper bagging techniques, cart control and laundry.

• Serve as custodian of store records including: store cash, grocery receiving, payroll and personnel.

• Supervise Fuel Stations

• Review work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements.

• Enter orders, schedules work/production, supervise and train Associates receive/stores/stocks items.

• Unload trucks with pallet jack, breakdown pallets and stack U boats. Stock store and verify store presentation.