Program Manager

EM-General-ZSFG

Full Time

85018BR

Job Summary

Note: This is a contract position with a September 2026 end date.

The Project Manager uses skills as a seasoned, experienced professional with a full understanding of necessary project management skills, developing, presenting, and disseminating written and other forms of information to the applicable quality improvement and research team. The individual demonstrates good judgment in selecting methods and techniques to identify and address challenges and proposes solutions. Utilizes strong writing, communication, and organizational skills to engage stakeholders in program deliverables, to track and adhere to the program timelines, and to communicate with both the project team and if appropriate to the funder.

The UCSF Department of Emergency Medicine (DEM) has multiple quality improvement and research initiatives that support the University and the Department's vision of exploring better health for vulnerable patient populations. This position will support two externally funded quality improvement projects through the projects' lifecycle: Zuckerberg San Francisco General Hospital and Trauma Center Emergency Department Alternatives to Opioids (ZSFG ED-ALT) program and the Project FRIEND Connect program. ZSFG ED-ALT is a program with goals to improve the use of non-opioid alternatives for pain control in the ZSFG emergency department. Project FRIEND Connect promotes ongoing linkage of outpatients with opioid use disorder to care via provision of patient navigation and contingency management. Both programs have overarching goals of decreasing the impact of opioid use on the wider SF community.

With oversight from the quality improvement and research team, the Program Manager will assist with administrative tasks including IRB submissions, scheduling, materials development and preparation, research and program planning, monitoring, data collection oversight and quality assurance, and drafting reports to sponsors. The incumbent may at times assist with data gathering, generation, interpretation and synthesis; disseminating findings including through writing reports and manuscripts, public speaking, and presenting results including in local public forums and national meetings; and developing and maintaining strong professional partnerships with the internal research team, site administrators, external partners and funders. The Program Manager attends program-related meetings, takes and disseminates notes, arranges meeting logistics, and tracks due dates and project milestones.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $80,200 - $120,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Emergency Medicine at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) provides emergency medical care to patients 24 hours a day 7 days a week. The department treats approximately 85, 000 patients annually, including critically ill and injured patients as well as patients with non-acute conditions. Academic faculty and staff physicians provide medical coverage in the Emergency Department and supervise clinical training of residents, interns and medical students who rotate through the department on regular basis. Altogether, the department supports the activities of 70 faculty members and over 300 housestaff and students each year.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• Minimum 3 years of related experience
• Knowledge of common organization- or research-specific and other computer application programs
• Strong communication and interpersonal skills to communicate effectively, both verbally and in writing
• Ability to use discretion and maintain all confidentiality
• Analytical / problem-solving skills
• Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals / analyses
• Ability to multi-task with demanding time-frames
• Strong policy analysis techniques
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, and contracts and grants regulations and guidelines

Preferred Qualifications

• Master's degree in public health, public policy or related field

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

007398 PROJECT POLICY ANL 3

Job Category

Administrative Support, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Contract

Percentage

100%

Appointment End Date

30-Sep-2026

Location

San Francisco, CA

Campus

Zuckerberg San Francisco General (ZSFG)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

8a-5p Monday-Friday, occasional evenings/weekend