Treasury and Business Operations Supervisor

Location

Job Description:

Join Our Team as a Treasury and Business Operations Supervisor at Gate City Bank!

At Gate City Bank, we're not just looking for team members - we're looking for people who share our commitment to excellence and innovation. We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible.

Why You'll Love Working Here:

• Comprehensive Benefits:

  • All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:

    • Medical, dental, and vision insurance options.

    • 401(k) with dollar for dollar match up to 6%.

    • Paid Time Off and wellness benefits.

    • Additional compensation opportunities, including quarterly incentives.

    • All other benefits can be located at gatecity.bank/careers.

• Location: All applicants must be located in North Dakota / Minnesota.

Why Gate City Bank?

At Gate City Bank, we're more than just a financial institution - we're a community-focused organization dedicated to leaving a positive impact. Gate City Bank empowers our team members to live out our mission. Here's why you'll love working with us:

• Make a Difference: We believe in giving back to our community through our Acts of Kindness including volunteerism and philanthropic giving. When you work with us, you're part of something bigger than banking - you're part of a movement to create positive change.

• Customer Obsession: Our customers are at the heart of everything we do. We're committed to consistently listening to their needs and exceeding their expectations with personalized experiences that delight and enhance their lives.

• Be a Leader: Integrity, honesty, and financial leadership are the cornerstones of our organization. As a member of our team, you'll have the opportunity to lead with integrity and contribute to our competitive products, services, and experiences.

• Embrace Innovation: We foster a culture of innovation where curiosity is encouraged, and creativity is celebrated. As a data-guru mindset cultivator, you'll have the chance to challenge the status quo, experiment with new ideas, and drive positive change that supports our bank's goals.

• Sense of Urgency: In today's fast-paced world, acting with a sense of urgency is crucial. At Gate City Bank, we proactively initiate positive change to remain a financial leader in our industry, and we're looking for individuals who share our commitment to making a difference.

• Commitment to Compliance: We hold ourselves to the highest standards of compliance and governance in everything we do. When you join our team, you'll be accountable for upholding these standards and contributing to a culture of excellence.

Job Responsibilities:

The Treasury and Business Deposit Operations Supervisor provides strategic and operational leadership to the Treasury and Business Deposit Operations team, leveraging expertise in treasury services to support the Bank's suite of business products. This role oversees Treasury and Business Operations Specialists, ensuring seamless support for Treasury Management and Business Operations, including Business Online Banking, Wire and ACH Payments, Positive Pay, and Remote Deposit Capture. This position is accountable for leading communication, training, and implementation of updates related to Treasury Management Services and Business Banking Accounts. The Supervisor ensures that product and system enhancements are effectively communicated to Treasury Management Sales, along with the Treasury and Business Operations teams, along with supporting training initiatives for both teams and other internal departments. The role also serves a liaison across departments including all of Deposit and Card Services, Treasury Management Sales, Business Banking Operations, Digital Banking Operations, Risk & Fraud Prevention, Etc., while upholding compliance with all relevant deposit-related laws and regulations.

• Manage the day-to-day activities for Treasury and Business Deposit Operations which include business deposit account origination and servicing, servicing support staff,Treasury Management products and services, new account verification, and all systems related to these functions. Retail and corporate team member training.

• Provide expert-level support for Treasury Management services including ACH, RDC, wire transfers, and Positive Pay.

• Collaborate, build and maintain strong cross-functional relationships to support operational excellence.

• Lead and develop the Treasury and Business Deposit Operations team, aligning responsibilities to optimize performance, while ensuring seamless day-to-day operations.

• Oversee onboarding and maintenance for Treasury Management and Business Banking system administrators.

• Manage the Treasury Management fee database, including billing, file uploads, and error resolution.

• Ensure team members are trained in Business Online Banking and Treasury Management services.

• Subject matter expert on Treasury Management products and services

• Lead and/or participate in department projects, evaluation and implementation of new Treasury Management products.

• Manage enhancement and release testing associated with the Treasury and Business Deposit Operations systems.

• Develop and maintain Treasury and Business Deposit Operations supporting documentation (e.g., policies, procedures, workflows, training materials).

• In collaboration with the Deposit and Card Servicing Trainer, create, maintain, and facilitate training documents, materials and presentations.

• Monitor industry trends to ensure team readiness to support evolving customer needs.

• Oversee risk mitigation efforts, including daily monitoring of ACH, RDC, and Business Online Banking activities.

• Support internal audits and provide operational reporting as needed.

• Serve as acting lead for the department in the absence of the Treasury and Business Deposit Operations Manager, ensuring continuity of operations and decision-making.

Qualifications:

To succeed in this role, you'll need:

Bachelor's Degree in Business, Finance, or related field; Minimum of 5+ years of related experience; or equivalent combination of education and experience. AAP certification preferred.

• Strong written and verbal communication skills.

• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and internal banking systems.
• Analytical mindset with strong problem-solving capabilities.
• Ability to work independently and with minimal supervision, collaboratively, and take initiative with daily tasks, special projects, while managing competing priorities.

Discover the Gate City Difference:

At Gate City Bank, we're more than just a workplace-we're a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let's make an impact together.

Apply Now and Start Your Exciting Career Today!

EOE/including Disability/Vets

Member FDIC