Quality Technical Supervisor

POSITION SUMMARY

This position is responsible for the development, review, and implementation of company policy, procedure, plans, and work instructions. Interview, train, and provide guidance to business unit managers and their subordinates in order to gather the necessary information to develop the required QMS documentation. Provides supervision and technical direction to company auditors and assists manufacturing with interpretation of build specification, statutory and regulatory requirements. Schedules and has oversight of all internal and external audits, which includes ensuring findings are documented and corrected. Analyzes data to determine trends and assists with process improvements efforts. Communicates with executive and management personnel, general workforce, regulatory bodies, customer representatives and other agencies for compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides audit priorities for company auditors.
• Responsible for the scheduling, planning, and execution of company audits (internal and external).
• Collects and analyzes data to determine trends and assists with process improvements.
• Reviews customer audit findings as well as Corrective Action Requests and determines actions necessary to resolve. Facilitates customer response and assists in implementation of corrective action plans.
• Interview, train, and provide guidance to company auditors related to contract requirements for audit activities, process improvements, etc.
• Conduct audits, validation of work, and document results. This requires frequent interaction with Regulatory bodies and customer during review of work.
• Responsible for the development, review, and implementation of company policy, procedure, plans, and work instruction.
• Maintains a commitment to the company vision and the objectives of the organization.
• Must abide by and enforce all organizational policies and procedures.

SUPERVISORY RESPONSIBILITIES

Directly supervises auditor and plans audits for auditors outside the Quality Assurance department. Has oversight of all the internal and external company audits. Essential to this position is the ability to lead, direct, coach, and discipline employees in alignment with Company processes, policies, and procedures. Candidates should provide evidence of leadership examples that align with the Company's core values of Ownership and Accountability; Teamwork and Collaboration; Business Discipline; Sense of Urgency; Hiring, Leading, and Developing the Best Employees; and Embrace Continuous and Culture Improvement.