Family Support Specialist - Eligibility (North)

ELC
$19.23 / hr
United States, Florida, Miami Lakes
Jun 12, 2025
The Family Support Specialist serves in a support capacity and may independently handle a variety of situations involving interactions with providers and parents. This position reports to the Early Learning Supervisor. Essential Duties and Responsibilities: Serves as the provider/parent contact for all Coalition related issues Receives and maintains record of all correspondences from providers/parents in assigned area Reviews provider contracts Signs as the Process Agent on VPK contracts Prepares provider contracts for final approval Updates and maintains provider/parent information in system of record Maintains provider contract status in the provider portal Answers compliance questions from providers/parents Notifies providers/parents of expiring documentation Interviews parents and determines eligibility for child care services Maintains and updates case file notes Assists parents in selecting quality child care settings Generates child care referrals Performs related duties as required Experience and Training: High School Diploma or Equivalent Minimum of two years of administrative or customer service experience. Social service experience preferred Knowledge of principles and practices of organization, planning, records management and research Training, education and/or experience may be substituted for certain minimum qualifications