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Vocational Rehabilitation Consultant

Sun Life
sick time, 401(k)
United States, Maine, South Portland
300 Southborough Drive (Show on map)
Jun 12, 2025

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.

The opportunity:

The Vocational Rehabilitation Consultant is responsible for supporting the disability claims organization providing vocational expertise to evaluate and consult claims to support the Sun Life promise to our clients.

How you will contribute:

  • Assess information to determine if claimants qualify for return to work (RTW) or rehabilitation programs.

  • Provide personalized guidance in vocational, motivational, and personal areas, including RTW policy and incentives.

  • Negotiate modified or alternative job duties for claimants who cannot return to their previous roles.

  • Select, authorize and monitor independent rehabilitation services, including payment & quality assurance.

  • Act as a bridge between claimants, internal teams, and external agencies to coordinate RTW efforts and resources.

  • Conduct skills analysis and labor market research to identify employment opportunities aligned with claimant abilities

  • Identify and implement accommodations/modifications, including assistive devices, to facilitate the RTW process.

  • Maintain claim file through up-to-date documentation of telephone calls and vocational rehabilitation activity as required by established claim procedures

  • Participate in educational seminars, conferences, client presentations and association meetings to increase knowledge of the vocational rehabilitation field

  • Participate in research and education activities for the vocational consulting team and assist with the training of the in-house vocational staff and claim staff

  • Participate in formal and informal claim discussions to assist with claim management direction and to proactively identify potential for vocational rehabilitation and/or risk assessment support

  • Coordinate with the claims staff to provide information or reporting on occupational analyses, transferable skills assessment, and potential for impact of rehabilitation activity as part of claim management next steps

What you will bring with you:

  • Abiltiy to work with a diverse group of people

  • Master's degree in vocational rehabilitation counseling (or related field) plusCRCorCDMScertification.

  • 2-4 years of experience in the vocational rehab field is essential.

  • Ability to work well independently and in a team environment

  • Ability to initiate and prioritize regular work duties and projects

  • Ability to work professionally and effectively with co-workers, clients, claimants, vendors and others with whom Sun Life does business

  • Strong abilities in research, analysis, problem-solving, and decision-making.

  • Excellent verbal and written communication skills, with a professional demeanor.

  • Strong computer skills, including proficiency in Microsoft Word, Excel, and email systems.

  • Detail-oriented, capable of multi-tasking, prioritizing, and managing time effectively.

Salary:$71,100 - $106,700

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Claims - Life & Disability

Posting End Date:

11/07/2025
Applied = 0

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