Senior Systems Administrator

Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions.

Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work.

Position Summary:

Airbus U.S. is seeking a Sr. Systems Administrator at our Airbus D.S. Military Aircraft, Inc. (ADSMA) Facility in Mobile, AL. ADSMA is a FAR 145 and EASA 145.6332 certified maintenance, repair, and overhaul (MRO) facility situated at the Mobile Regional Airport in Alabama. This business provides essential customer support for C212 operators globally, and CN235 and C295 operators within the US.

The Sr. Systems Administrator is responsible for supporting, troubleshooting, and maintaining our computer systems and networks. The Sr. Systems Administrator will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

Primary Responsibilities:

1. Manage, recommend, and support procurement of IT solutions.

• Ensure IT equipment is configured properly and running optimally, troubleshoot as necessary.
• Make necessary configuration changes to support dynamic needs of the Company's user base, while maintaining security standards.
• Ensure all servers and network equipment are configured in accordance with corporate guidelines and security requirements.
• Maintain software licenses and subscriptions for all software used by the Company.
• Maintain and optimize VMware environment.
• Monitor system performance, troubleshoot virtualization issues, and ensure high availability.
• Perform VM provisioning, cloning, and migration tasks.
• Manage and maintain Veeam and other backup solutions.
• Implement and test backup and disaster recovery strategies.
• Ensure compliance with data retention policies and perform recovery testing.
• Administer Exchange Online (mailbox management, policies, security).
• Manage Active Directory, including users, groups, GPOs, and domain services.
• Maintain and update Windows Server OS, applying patches and security updates.
• Troubleshoot authentication issues and ensure identity security best practices.
• Manage MFA solutions (Duo, Microsoft Authenticator).
• Provide regular monitoring and security analysis to meet DoD security standards such as the CMMC and NIST 800-171r2.
• Prepare security documentation for input into the cyber security systems security plan (SSP)
• Provide Level 2/3 support for infrastructure-related issues.
• Document system configurations, policies, and troubleshooting steps.
• Assist in IT projects, including migrations, upgrades, and system integrations.

2. Provide end user support:

• Support end users: software installations/configurations, hardware installations/configurations, troubleshooting, malware/virus detection and removal.
• Primary support for ADSMA user accounts for Spain access that require coordination with the Affiliate IT network in Spain in compliance with our security and export control requirements.
• Work with counterparts in Europe to ensure end users have all necessary access to perform daily duties.
• Provide IT support for end users in ADSMA Finance using corporate finance systems hosted in Europe as required by the business and in compliance with our security requirements.
• End user support for Airbus specific programs - Hub, My Pulse, etc.

3. Company ERP system, Pentagon 2000SQL; and other equipment support:

• Provide complete support for Pentagon 2000; supporting all modules used by each department.
• Develop and maintain custom SQL reporting, as required for each department.
• Manage leases and contracts for voice/data services, wireless services, and printers/copiers.

Additional Responsibilities:

Other duties as assigned:

• Provide IT support for end users using corporate finance systems hosted in Europe.
• Provide recommendations on the improvement and growth of IT systems and infrastructure.
• Provide onsite IT support and communication for technical support systems in Europe.
• Collaborate with fellow Airbus U.S. Information Systems Security Group colleagues located across multiple domestic office sites.
• Departmental support with KPI development, processes within Pentagon.

Education:

• Information Technology, Computer Science, Cyber Security bachelor's degree OR Equivalent Experience

Experience:

• Minimum of 5 years prior IT experience working in a related field or position.
• 8 + years' experience preferred

Certification(s) (preferred not required):

• CompTIA Network+, Security+, Server+
• Microsoft Certified: Solutions Expert

Knowledge, Skills, Demonstrated Capabilities:

• Must have demonstrated leadership and excellent organizational abilities
• Knowledge of a variety of concepts, practices and procedures within the IT infrastructure, including LAN/WAN, MPLS, and VPN
• Proficiency in Active Directory, Windows Server administration, and PowerShell scripting
• Must have the ability to make independent decisions with little or no supervision
• Must have a high degree of integrity due to the confidential nature of the activities involved in this position
• Must be knowledgeable of TSA security requirements as it relates to the security of the facility.

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

• Must have excellent verbal and written skills
• Must understand, read and write proficiently in the English language
• Must be able to read and understand appropriate manuals, schematics, and technical information necessary to perform duties
• Spanish speaking, a PLUS

Technical Systems Proficiency:

• Windows Server 2016 or newer
• DHCP/DNS/Active Directory/Group Policy
• Proficiency with Cisco networking preferred
• Microsoft 365 administration, including Exchange Online, Intune, Purview, and Defender
• LAN/WAN/VPN technologies
• VoIP (Voice Over IP) telephony
• Wi-Fi
• VMware vSphere 8, vCenter 8
• Microsoft SQL Server Reporting Services and SQL Server Data Tools

Travel Required:

• Up to 10% travel required

Eligibility:

• US citizenship is required

Decision Making, Complexity:

• Make procurement decisions for hardware and software to support business needs.
• Network infrastructure design decisions to support growth and expansion of business site.
• Must be able to communicate to management the IT requirements for business ventures and various projects.

Job Dimensions, Contributions to Success:

• This position is responsible for recommending IT equipment purchases, to include computers, servers, network hardware, copier leases, network security equipment, mobile and landline phones, etc.
• This position provides end users and facility support for emergency needs on-call and on-demand, as necessary.

Nature of Contacts: Involved communication on a frequent basis with internal and external parties

Physical Requirements:

• Onsite: 100%
• Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents and reports. Daily
• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Daily
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment. Daily
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
• Sitting: able to sit for long periods of time in meetings, working on computer.
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: able to stand for discussions in offices or on production floor.
• Travel: able to travel independently and at short notice.
• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.

Equal Employment Opportunity: Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to HR@airbusus.com.

www.airbusus.com