Remote New

Fiscal Technician Senior - Financial Aid

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Jun 13, 2025
Fiscal Technician Senior - Financial Aid Job ID: 321460 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $18.82 - $23.55/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Fiscal Technician Senior - Financial Aid plays a key role in supporting students, colleges across all 10 of the Maricopa Community Colleges, and external partners by ensuring accurate financial aid processing and frontline service for student accounts. This position is responsible for two key functions: Financial Aid: Reviews, researches, and follows up on financial aid and student account inquiries related to Title IV fund calculations, ensuring compliance with U.S. Department of Education regulations. Frontline Support for Student Financial Services (SFS): Serves as the first point of contact for the department, managing the SFS phone line and assisting students with issues related to past-due balances, Arizona Department of Revenue (AZDOR), and accounts placed with collection agencies. The Fiscal Technician Senior - Financial Aid role involves strong analytical skills, attention to detail, and a commitment to clear and compassionate communication to actively help students understand and navigate financial aid and account processes, as the Fiscal Technician Senior plays an important part in supporting student success. Essential Functions 40%- Responsible for weekly calculation of Title IV Federal Return of Funds and reporting data through the Department of Education system. Researching discrepancies and completing follow-up calculations. 20%- Assess and analyze Student financial aid accounts to determine if adjustments are required to maintain compliance and federal guidelines. Completion of Post Withdrawal Disbursements and reporting data through the Department of Education system. 20% - Serves as front line to Student Financial Services Department, managing phone line and responding to general inquiries related to AZDOR, Collections, and past due balances. 10%- Aiding the collections and 1098T department with researching payment history, reporting direct payments to collection agencies, identifying defaulted in-house payment plans for collections referral, and providing customer support. Back-Office mailroom duties, including printing and mailing letters. 10%- Other duties as assigned. Minimum Qualifications High School Diploma or GED and two full time equivalent years of related finance or accounting support experience such as processing financial transactions. Desired Qualifications Associate's degree or higher. Two (2) or more years of Financial Aid, such as with Return to lender calculations, post-withdrawal calculations. Two (2) or more years of finance-related experience, such as with delinquent accounts, accounts receivable aging, bad debt, and/or repayment plans. Two (2) or more years of experience providing customer service by reviewing, researching, and resolving customer or student account discrepancies, preferably related to financial aid, collections, or past-due balance inquiries. Two (2) or more years' experience working with compliance, regulations, and policies as it relate to finance, accounting, or financial aid. Two (2) or more years' experience in Excel and or Google Sheets with tracking, inputting, and maintaining data. Two (2) years' experience working in higher education settings. Special Working Conditions May be required to lift or carry up to 25 lbs. May be required to sit for a prolonged period of time, viewing a computer monitor Work schedule: Staff are required to work a minimum of 2 days in the office, with remote work for the remaining workdays. This work schedule may be revised based on department needs. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Wednesday, June 25, 2025 Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321460&PostingSeq=1 jeid-707aa21917e8d04889e0802c01649e6a