AMI Professional

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!

The Role:

Vivint is the #1 Home Automation & Security Company in the Nation. Our Account Management to Install (AMI) team continues to grow. We are looking for high potential and quality individuals to join Vivint's front-line ranks on Vivint's primary growth engine. Our team is obsessed with our proven B2C process to ensure protection and peace of mind to all customers and homeowners nationwide.If you are a clear communicator and goal-driven, then join our award-winning department.

A Day in the Life:

OurSupport Specialiststake inbound and outbound calls from new customers and provides world-class customer service. Every customer call is handled with excitement and the intent to go above and beyond. To ensure the customer has a smooth, positive transition from the point of sale to installing their equipment.

Working in this fast-paced position will provide insight into the sales process. Vivint systems and provide valuable communication skills that will help you succeed in any work setting.

What We Offer:

• Full-time employment

• $17.00/hrplus Commissions and Weekly Performance Bonuses

• Paid training

• Variety of schedules available, the department is open 6:00 am - 11:00 pm MT, one weekend day required

• Additional $.50 per hour for bi-lingual Spanish/English speakers.

Expectations for Success:

• Those who excel adapt to new situations, handle change and balance multiple demands.

• We win together!Support Specialistsare committed to their performance. They demonstrate a competitive and collaborative attitude to meet the team and department goals.

• OurSupport Specialistsstrive to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.

• Support Specialiststake accountability and exhibit resilience to succeed on a competitive sales floor.

Minimum Qualifications:

• High school degree or GED equivalent

• Ability to work on-site at our Provo location

• Ability to work designated shift full-time

• Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately

• Ability to pass a background check and receive an Alarm License upon offer

• Bilingual in Spanish and English, preferred

Learn about theVivint Cultureand why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.