Medical Scheduler

NaphCare is hiring a Medical Scheduler to join our team of medical professionals in the Federal Correctional Complex in Petersburg, VA.

As a Correctional Medical Scheduler, you will work alongside correctional officers and other medical professionals to provide counseling and mental health care to the individuals in residence. This is a unique position where you can make a difference to this diverse population of patients with complex mental health and medical needs.

The Medical Scheduler is responsible for managing and coordinating healthcare appointments for the facility. Duties and responsibilities may include and are not limited to:

Scheduling various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff
• Maintaining accurate and confidential medical records, including entering consultation requests into the system and managing patient information
• Arranging transportation for inmates to and from appointments, ensuring timely and secure transfers
• Effectively communicating with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information
• Adhering to all relevant security protocols, confidentiality standards, and HIPAA regulations
• Utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
• Additional duties and specific projects as assigned

Experience / Requirements / Qualifications / Skills

• Must have a high school diploma or GED certificate
• Prior training in a medical office setting scheduling medical appointments and working with medical records preferred
• A working knowledge of medical terminology and various types of medical specialties
• Proficiency in Microsoft Suite
• Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations

• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility's criminal background check and drug screening

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Want a better idea of what it's like to work in a jail? See what our MHPs do:

NaphCare - Life as a Mental Health Professional - YouTube

If you would like to speak with me to learn more about this position and NaphCare, please first apply directly to the position to initiate the application process, then send your resume to first.lastname@naphcare.com and I'll be in touch.

Equal Opportunity Employer: disability/veteran

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