Customer Service Representative

Location: Sweet Home, OR

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Pay: $20.00/hour. +$0.50/hour for bilingual applicants

• Full Benefits: Medical, Dental, Vision, Life, Disability, FSA
• Paid holidays off & Generous PTO.
• 401(k) with company match
• Opportunities for career growth within a stable, nationwide company
• A culture built on teamwork, respect, and integrity

Work Environment: On-site position (in-office only)

Are you an experienced Call Center Customer Service Representative looking for a better work environment, supportive team, and opportunities to grow your career?

Sweet Home Sanitation, a trusted Waste Connections company, is seeking a high-energy, detail-oriented CSR to join our Sweet Home, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!

What You'll Be Doing:

• Answering high volumes of incoming calls from new and existing customers
• Assisting with service start, changes, cancellations, and billing inquiries
• Using company systems to input and manage customer account data
• Resolving service issues with professionalism and accuracy
• Coordinating with other departments to resolve issues quickly
• Other duties as assigned.
• Maintaining a positive, can-do attitude-even during peak call times

What We're Looking For:

• 2+ years in a high-volume call center or customer service role
• Strong communication and problem-solving skills
• Proficient in Microsoft Word, Excel, and email systems
• Ability to type quickly and accurately (10-key experience required)
• High school diploma or equivalent preferred

Working Environment:

• Comfortable and well-lit office.
• Individual workstations with computer, headset, and phone
• Fast-paced, team-driven atmosphere with minimal downtime
• Long periods of sitting, typing, and phone interaction required

How to Apply:

Ready to join a team that makes a difference every day?
Visit www.wasteconnections.com, search for the Customer Service Representative - Sweet Home, OR listing, and apply today!