New

Integration Developer

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, Utah, Salt Lake City
3949 South 700 East (Show on map)
Jun 20, 2025
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 408 Pay Range: $116,000.00 - $174,100.00 Job Description The PDev PMO office has developed a Project Portfolio Management Information System (PPMIS). The PPMIS is used to run Program Development project initiatives, manage work requests, collect time entry, and provide dashboards and reporting for the Colleges, Finance, Accounting, PDev, and PMO. The Integration Developer is part of a fast-paced environment and team that is responsible for supporting Smartsheet, the Smartsheet API and integrations between Smartsheet and other products such as ServiceNow. The position will be responsible for designing, developing, testing, architecting, supporting, and monitoring integrations with other business applications and partners with HRIS and other functional and business stakeholders. The position serves as a subject matter expert on system security, data integrity, and technical integrations. This individual will work with stakeholders to take business requirements and transform them into technical specifications for integration development. The Integration Developer is responsible for working with the HRIS team, Ed Tech, and the Program Development OneMIS IT team on integration development, documentation, data security, and after-care integration support as well as custom reporting development and other projects. Location: This position requires you to work at our headquarters, 4001 South 700 East, Salt Lake City, UT 84107. You would work a hybrid schedule in the office 4 days a week, with one day remote. Essential Functions and Responsibilities: Design, develop, test, deploy, and maintain new tools, integrations, and services between new or existing systems. Support and enhance the existing architecture and integrations with Smartsheet. This includes troubleshooting system issues, developing enhancements, recommending changes to integrations, identifying new technology capabilities, and supporting system updates. Work with stakeholders to understand business goals and requirements, then translate those into complete technical solutions. Develop and document requirements, scope of work (SOW), and functional specifications, develop test scenarios, conduct acceptance testing, and implement solutions. Support business users through the integration development lifecycle. Work with the OneMIS team to support releases and updates, including researching functionality, conducting testing, and communicating options for changes or enhancements, as applicable. Develop and perform Impact(s) analysis for upgrades, enhancements, and new platform releases, including team reviews and Go/No-Go launch activities. Assist with broadening internal knowledge of Smartsheet. Ensure compliance with technical best practices, standards, and policies. Work closely with other team members to brainstorm, strategize, and complete ad hoc requests creatively, effectively, and efficiently. Ensure the overall accuracy, completeness, and consistency of Program Development PPMIS data. Ensures data is protected from unauthorized access and data corruption. Develops controls and guardrails for the organization to ensure its system is safe from downtime, interference, or malicious intrusion. Performs other related duties as assigned. Knowledge, Skill, and Abilities: Deep knowledge of Smartsheet's integration technologies and implementation methodologies, including Data connections, Workflow automations, Content management, Process management, Governance and administration, Digital asset management, Resource management, Business apps, and Business Process Framework. Proficient in writing efficient and maintainable scripts using Python for automation, data processing, and system integration tasks. Demonstrated proficiency with Web Services, SOAP, XML, XSLT, REST, JSON, etc. Database Administrator (DBA) Experience a plus but not required. Strong understanding of Smartsheet user access and security. Must be a detail-oriented thinker, exhibiting strong analytical and creative problem-solving skills. Team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Ability to work cross-functionally with other departments. Work effectively in the face of ambiguity, shifting priorities, quick pivots, and rapid change environments. Effective listening, written, and verbal communication skills. Ability to work with sensitive data, maintaining confidentiality in all situations with a keen eye for detail, quality, and accuracy. Understanding of Product Management/Development Competencies: Organizational or Student Impact: Follows technical/ business processes; helps support change when necessary. Executes complex, specialized technical projects/assignments. Responsible for major or many components in the area of expertise. Limit errors to prevent impact to client operations, costs, or schedules. Problem Solving & Decision Making: Individual meets department and personal goals with little direction/ supervision. Leads key technical projects, programs and may facilitate leadership and development of technical teams. Drives project methods, techniques, and procedures. Communication & Influence: Communicates with parties within and outside of the university (e.g., customers, vendors, etc.) Works to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices. Leadership & Talent Management: Responsible for providing guidance, coaching, and training to other employees within the technical area. Responsible for managing significant/complex technical projects at this level, involving delegation of work and review of work products. Job Qualifications: Minimum Qualifications: Bachelor's degree (or equivalent experience) in computer science, information systems. 5+ years of experience with Smartsheet functional areas like control center, workspaces, Power Apps, sheets, reports, dashboards, etc. 5+ years of experience with Smartsheet Integration types such as Data Shuttle, box, Calendar, Salesforce, etc. 3+ years of hands-on working experience in the configuration, customization, and implementation of SaaS applications 5+ years integrating systems with third-party service vendors. 8 years of relevant experience, preferably in a software system engineering capacity. Preferred Qualifications: Smartsheet Certification 3+ years experience writing scripts using Python ServiceNow Experience or certification SAFe or Agile certififcation a plus Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. #LI-TG1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.