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Vice President, Operations

BlueCross BlueShield of South Carolina
life insurance, paid time off, 401(k)
United States, South Carolina, Myrtle Beach
Aug 21, 2025
Internal Reference Number: R1046264
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies?

Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose:

As the Vice President of Operations, you will provide overall senior leadership and responsibility for the effective and efficient control of all functional operations of the division, including but not limited to all claims processing and customer service related functions. In this role, you will formulate strategy for the contract and/or business unit and oversee its execution. The Vice President of Operations ensures that all contractual and/or corporate standards and requirements are met and all corporate guidelines are followed. You will be responsible for financial planning, budget control and profit and revenue forecasting. You will also be responsible for the oversight and development of all staff. The Vice President of Operations leads all staff according to a strong moral and ethical code of conduct that is aligned with the compliance policy. In this role, you will establish and maintain effective working relationships with all internal and external clients, and have the overall authority for the contract and/or business unit. Description

Logistics: PGBA- one of BlueCross BlueShield's South Carolina subsidiary companies.

Location: This position is full-time (40-hours/week) Monday-Friday working ONSITE at our 8733 Highway 17 Bypass, Myrtle Beach, SC 29575 location. You may be required to travel up to 10% of the time. There will not be exceptions to the requirement to work ONSITE.

Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.

What You'll Do:

  • Ensures effective and efficient contract performance, to include contractual performance standards, budget goals, cost containment and profit and revenue goals.

  • Maintains effective and productive working relationships with internal and external contracts and/or business units.

  • Directs, motivates and develops staff.

To Qualify for This Position, You'll Need the Following:

  • Required Education: Bachelor's degree

  • Required Experience:

    • 10+ years of work-related experience.

    • 5 years management experience OR equivalent military experience in grade E4 or above (may be concurrent with the ten plus years).

  • Required Skills and Abilities:

    • Strong leadership skills

    • Advanced decision-making and problem-solving abilities

    • Highly effective presentation skills

    • Ability to effectively manage performance

    • Budget planning, preparation, and monitoring

    • Proficiency in mathematical calculations and performance metrics

    • Ability to analyze data for staffing, budgeting, and operational decisions

    • Familiarity with current health care delivery systems

    • Understanding of claims processing systems and support platforms

    • Advanced knowledge of responding to Requests For Proposal (RFP) for business development

    • Working knowledge of Information Systems processes for operational and strategic problem-solving.

We Prefer That You Have The Following:

  • Mid-level management experience

  • Government programs management experience

  • Experience leading claims processing, customer service, and/or customer support

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

  • Subsidized health plans, dental and vision coverage

  • 401k retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Education Assistance

  • Service Recognition

  • National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who are the most qualified, with prioritization given to those candidates who demonstrate the required qualifications.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

Some states have required notifications. Here's more information.

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