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Clinical Support- Dispensing Assistant

US Oncology Network-wide Career Opportunities
United States, Pennsylvania, Bensalem
Aug 23, 2025
Overview

Alliance Cancer Specialists is seeking a Clinical Support Team Member/ Dispending Technician at our Bensalem location to join our dedicated team in delivering compassionate, high-quality care to oncology patients. Under the supervision of a physician or pharmacist this roll will, provides in-office dispensing of oral drugs to oncology patients. This includes technical aspects of oral medication dispensing and delivery, record keeping, and inventory control, as well as assisting with patient financial assistance and patient monitoring.

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What You'll Do:
  • Maintains accurate patient records including patient demographics, current medication list, disease states list, allergy list, insurance information, and prescription information.
  • Utilizes pharmacy management system to screen for drug interactions
  • Processes prescription and bills insurance for payment
  • Submits prior authorizations Assists with applying for patient financial assistance through manufacturer or foundation programs for high dollar oral drugs
  • Acts as a resource for other staff on dispensing oral drugs
  • Assists with ordering and ensuring that the most cost-effective drugs are ordered from vendors
  • Receives, verifies, and processes drug orders
  • Assists with drug recalls and expired or non-utilized drug returns
  • Prepares and labels prescriptions and ensures they are checked for accuracy by physician or pharmacist
  • Ensures prescriptions and paperwork are being signed off on by physician or pharmacist
  • Obtains patient or patient representative signature on all medications being dispensed
  • Files and stores prescription hardcopies
  • Maintains and files daily reports
  • Documents all patient interactions in the EHR Tracks and reports monthly inventory in pharmacy management system
  • Assists with patient monitoring activities including prescription refills, prescription adherence, and prescription persistence
  • Interacts with patients regarding prescription dispensing, financial assistance, and patient follow-up
  • Maintains safety of the MID by adhering to infection-control procedures, policies, and regulations
What We're Looking For:
  • High School diploma or equivalent.
  • Entry level position with Experience in a retail pharmacy setting preferred.
  • Certified Pharmacy Technician certificate recommended, unless required by state law.
  • Possesses up to date knowledge of the profession and industry
  • Handles day to day work challenges confidently
  • Emphasizes the need to deliver quality services
Physical & Work Environment Requirements:
  • Ability to stand and walk for extended periods and lift up to 40 lbs
  • Manual dexterity and visual acuity required for patient care tasks
  • Exposure to communicable diseases, medical preparations, and oncology clinic conditions
  • In-person interaction with patients, physicians, and clinical staff is essential
Why Join Alliance Cancer Specialists?

At Alliance, you'll be part of a team that's making a real difference in the lives of patients. We offer a supportive work environment, opportunities for growth, and a commitment to excellence in oncology care.

Important Notice:

Beware of fraudulent job postings. Alliance Cancer Specialists and The US Oncology Network will never request financial information during the hiring process. Verify legitimate job postings at:
https://careers.usoncology.com/main/


Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains accurate patient records including patient demographics, current medication list, disease states list, allergy list, insurance information, and prescription information. Utilizes pharmacy management system to screen for drug interactions
Processes prescription and bills insurance for payment
Submits prior authorizations
Assists with applying for patient financial assistance through manufacturer or foundation programs for high dollar oral drugs
Acts as a resource for other staff on dispensing oral drugs
Assists with ordering and ensuring that the most cost-effective drugs are ordered from vendors
Receives, verifies, and processes drug orders
Assists with drug recalls and expired or non-utilized drug returns
Prepares and labels prescriptions and ensures they are checked for accuracy by physician or pharmacist
Ensures prescriptions and paperwork are being signed off on by physician or pharmacist
Obtains patient or patient representative signature on all medications being dispensed
Files and stores prescription hardcopies
Maintains and files daily reports
Documents all patient interactions in the EHR
Tracks and reports monthly inventory in pharmacy management system
Assists with patient monitoring activities including prescription refills, prescription adherence, and prescription persistence
Interacts with patients regarding prescription dispensing, financial assistance, and patient follow-up
Maintains safety of the MID by adhering to infection-control procedures, policies, and regulations
MINIMUM QUALIFICATIONS:
High School diploma or equivalent. Entry level position with Experience in a retail pharmacy setting preferred.
Certified Pharmacy Technician certificate recommended, unless required by state law.
COMPETENCIES:
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. Commitment to continuing education.
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
Commits to Quality: Emphasizes the need to deliver quality services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
Possesses strong customer service, communication and organizational skills, is detail oriented and has the ability to problem-solve and trouble-shoot
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual finger dexterity and eye-hand coordination and the ability to read and note appropriate measurements. Requires sitting/standing for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORK ENVIORMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances, and chemotherapeutic agents.
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