Program Manager - Provider Data

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

The Program Manager will facilitate the planning, design, and implementation of programs (groups of projects) that are linked through common departmental or organizational goals and strategies. The Program Manager combines analytical thinking, business knowledge and program management skills to develop the framework for execution to make certain the programs are aligned with the organization's larger strategy.

You Will

• Lead programs (group of projects) that are linked through common departmental or organizational goals and strategies.
• Articulate vision, goals and objectives for the organization, especially as it relates to the assigned program.
• As a self-starter drive strategic projects and ensure deliverables are aligned with the organization's larger strategy.
• Manage the execution of strategies through program design and implementation, ensuring strategic alignment with executive-level partner(s).
• Create thorough documentation for proper retention and document repository best practices.
• Manage multiple projects and assignments under the umbrella of the associated program (that are cross-functional and multi-disciplinary), serving in a project leadership capacity. Assemble project teams, collaborate on individual responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives/outcomes.
• Ensure change management feasibility, plan and implement accordingly. Develop effective communication strategies to facilitate initiative rollout. Deliver notifications and program/project updates to affected parties. Keep internal and external stakeholders informed of progress, challenges, and barriers.
• Identify and manage risks associated with individual projects and overall program, develop and implement mitigation strategies to remove barriers.
• Develop collaborative relationships with key business partners and other consulting resources to help drive and lead cross functional project efforts.
• Plan, monitor, and adapt program success based on outcomes. Develops and oversees policies and processes for operational efficiency and program quality.
• Facilitate senior management decision making by analyzing strategic alternatives and developing recommendations.
• Drive creation of SOPs, Job Aids, and training aspects of process improvements and program design.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Project management experience, with an intermediate to advanced understanding of project management principals.
• Bachelor's Degree required ; Graduate or Advanced Degree preferred.
• PMP preferred
• Leadership - Skilled to develops others
• Problem Solving - Good problem-solving skills
• Optimizes Work Processes - Identifies and creates processes necessary to get work done
• Collaboration - Partners across all SCAN and vendors
• Culture - Demonstrates and lives a positive culture of driving improvements to be member and provider obsessed
• Demonstrated capability of panning for short- and long-term range goals
• Moderate to strong skills in quantitative analysis, qualitative analysis, and problem-solving
• Analyzing internal / intra-departmental processes
• Effective verbal and written communication skills, catered to a variety of audiences at various levels
• Managing competing priories and expectations across multiple stakeholders, ability to manage a variety of projects simultaneously
• Effective change management.
• Demonstrated understanding of healthcare industry
• Ability to develop and maintain positive relationships and facilitate the exchange of information across business units

What's in it for you?

• Base salary range: $106,200 to $153,705 per year
• Internal title: Program Manager
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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