New

Information Services Specialist III

University of Texas at Dallas

Up to $44,500, commensurate with experience

vision insurance, paid time off, tuition assistance, remote work

United States, Texas, Richardson

Aug 28, 2025

Posting Details

Posting Number	S06589P
Position Title	Information Services Specialist III
Functional Title
Department	Office of Enrollment Operations
Salary Range	Up to $44,500, commensurate with experience
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	08/27/2025
Posting Close Date
Open Until Filled	Yes
Desired Start Date	10/01/2025
Job Summary	Are you interested in helping students achieve their goal of a college education? Are you seeking for a rewarding opportunity in higher education that provides a hybrid work schedule and a comprehensive benefits package with employee tuition benefits? The Office of Enrollment Operations is looking for an individual with experience using enterprise-level systems to process and manage documents to fill our Information Services Specialist III position. Apply now to join our team! The Information Services Specialist III receives, identifies, verifies, and indexes applicant and student documents received via electronic transmission or postal mail in a timely and accurate manner, working primarily with electronic documents for the Offices of Admissions, Financial Aid, and Registrar. This position also provides supervision for a team of student workers and training for new full-time employees to support enrollment-related document processing and mailroom operations.
Minimum Education and Experience	Associate's degree and five years of work experience. This position is eligible for an equivalency of relevant experience and education.
Preferred Education and Experience	Bachelor's degree and at least four years of work experience Experience using enterprise systems such as Salesforce, PeopleSoft Campus Soutions and Hyland OnBase document management Supervisory experience Demonstrated integrity and ethical behavior in working with confidential information
Other Qualifications	To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities	Index documents using enterprise document processing systems; ensure all documents processed meet quality standards and verify content is accurate. Participate in the preparation of out-going mailings. Supervise and mentor a team of student workers supporting the Office of Enrollment Operations document imaging and mailroom operations, to include interviewing, hiring, and training new student workers to maintain proper staffing levels; monitor team performance, resolve concerns, and initiate disciplinary actions in accordance with University policies and procedures, if needed. May operate scanning equipment and visually confirm that documents are being accurately and clearly scanned. Communicate verbally and in writing with various on-campus staff to provide requested information as needed. Participate in various training opportunities to stay current and improve knowledge of various software platforms and policies affecting document processing. Attend required meetings and participate in UT Dallas Enrollment Management events as assigned.
Physical Demands and Working Conditions	Requires the ability to sit frequently throughout the workday Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks Requires the ability to reach, bend, lift, and carry up to 25 pounds in order to file documents and move boxes
Physical Activities
Working Conditions
Additional Information	This position may require limited overtime work during certain times of the year to meet peak processing needs and attend departmental events, including evenings and weekends. Required Knowledge, Skills, and Abilities: Proficient in Microsoft Office, including standard Windows functions, with the ability to learn new software programs Attention to detail and accuracy Ability to prioritize, investigate, analyze, and interpret information in a timely manner Ability to plan, coordinate, schedule, direct, and monitor tasks, activities, and assignments to complete individual and team projects effectively and timely Ability to manage several tasks at one time Ability to make decisions based on available information Ability to improve individual and team performance by learning new skills and job functions Knowledge of different work styles and personalities and understanding of conflict resolution techniques, with the ability to work with and supervise student workers in a positive manner Remote Work Notice Following successful completion of an initial training period, a *hybrid* work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled. About UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans Life, AD&D, and disability insurance plans Flexible Spending Accounts Paid time off and holidays Retirement plans Employee tuition assistance Professional development and training opportunities Employee wellness and employee assistance programs Employee resource groups and much more! Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message	1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the *ADA Coordinator* . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.